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October 2022 by Lyn M.
My husband and I came here yesterday for our flu vaccines. We did have appointments, his for 11:00 and mine for 11:15. We got to the pharmacy at 10:50 and waited in line for about 15 minutes. We finally get to the counter, tell the woman what we are there for. She takes our insurance cards, then tell us to have a seat while she gets our paperwork together. We're waiting 20 minutes when she finally gives us a form to fill out. We filled this information out online when we made our appointments. We filled it out anyway, gave it back to her. We still had to wait another 20 minutes to finally get our vaccines which took a whopping 20 seconds for the tech to administer. What's the point of making an online appointment if they're going to make you wait 55 minutes to get the damn shot. P.S. The tech was very good at giving the shot. Neither my husband or I felt it.
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May 2022 by Binal T.
This review is just for their pharmacy section and how friendly the pharmacists is here as compared to hasbrouck heights. We went there as walk in for COVID-19 booster shot and they had some spare available for that day and the lady was so nice to accommodate me. She did not fuss about not making an appointment and just walking in at 6 PM for booster. Overall very happy with experience and def would drive an extra mile to come here instead of the crappy customer service at Hasbrouck Heights
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December 2021 by Tom G.
It's a good size pharmacy and parking lot. They have a large veritiy of items here in the beauty and food sections. But some medical items are overpriced, so I would double-check with the local Shop Rite and compare first before I buy. I like this place mostly for my covid, flu shots basically, you can make an appointment online, fill out your form and just take the shot when you are there.
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April 2021 by Tina F.
Elva, Shift Manager/Lead is knowledgeable and was able to correctly refund payment to a store card and my credit card because I had to return an item that was faxed in error when it was manually entered in the system because it was not picked up. When I went home after I purchased this critical item, I had compared this purchase to the same in-store purchases at Walgreens in Lyndhurst and Rutherford which did not charge tax, and I questioned the tax added by this location. Instead of an apology for their error and acknowledging that it should not have happened, when I asked if the item should have had tax, I was given a tutorial of how it was done incorrectly because the item wasn't in the system and therefore had to be added manually which triggered a tax when all I wanted was an apology and confirmation that it should not have been. I did not need the explanation and the attitude when I was trying to confirm that the error was caused by a manual entry. That's all I really needed. I didn't need you to continue the walk through of the error but your team/staff might. I am still out the item that I needed, but I will no longer feel comfortable going to this location with the type of service provided. Also, the cashier was preoccupied sorting chocolate/candy on the shelf instead of helping me when I was standing by the cash registers, and when he was helping me with my return, he was yawning and seemed thoroughly disinterested in what he was going. Then he seemed to have an issue with contacting Management to assist when he was only going to be able to return the entire payment in gift card when it partially was paid in credit card claiming that he couldn't do it because a majority of the payment was made with gift cards which was not correct. It was just lazy and apathetic customer service. Have had some good, passable, helpful service and thought a 24 hour Walgreens would be my go-to option until I encountered Brian, a manager, that did not seem to care to help with the multiple online returns I had and/or know that if a online order was shipped separately the invoices would only have partial totals. When I explained that since I was not sure why it was such a challenge to find the online orders in my account, he had the nerve/attitude to advise that he knows how it works, but he could not find the partially shipped order and did not care to ask for the full order total to find my order so he concluded he could not find that particular online order. To top it all off, he claimed that it wouldn't make sense for him to process the return if he couldn't find the order. I went to another Walgreens and processed the online return without any issue or attitude. I did have several online returns I needed to process at this location, but that did not give him the right to act like he did not need to provide good, helpful customer service. Also, my curbside pick-up was incorrect. Thank goodness I checked the items I received in store. I was given the stapled package for a curbside pick-up order I had previously canceled. I'm sure if I had left the store, I would have encountered an issue correcting the order. Sad to know that curbside pick-up orders require verification when the package is stapled/sealed and should only be a quick exchange.
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September 2020 by Mare P.
Great convenient drive thru pharmacy. Late hours and rx app is easy to use for refills. Good customer service.
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February 2020 by Keramer JGDBS
They dont sell money orders, they send money or sell money orders to send money. I wasted my time going there
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January 2020 by Jersey D.
Wow - Great Customer Service Always! Just called and William helped me, he was so courteous and knowledgeable and answered all my questions. Thank You to Walgreens!! (Just a side note: I tried to call CVS and it is just pitiful, no one to answer the phone, no one to help you. I was there in person one day asking a young woman with dreadlocks if she had a certain item in stock, she was hopeless.)
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December 2019 by Dot S.
Pharmacy staff are arrogant and rude. They barely speak English and are very condescending at that. They barely take any health insurance so make sure you call ahead to ask and be sure to have google translate close at hand as they're impossible to understand. Hate this place.
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December 2019 by Eddie T.
Let me tell ya. MVP caliber pharmacy staff. 2 hours for 1 prescription. Pretty ridiculous if you ask me
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November 2019 by Kim K.
I go here out of convenience. The pharmacist was quite rude. When I asked her when she would be calling the Dr regarding a prescription interaction. Her response was I am only one person with two hands. Not very professional, very disappointed with the way I was spoke to. I have also had mistakes with prescription quantities. I think it's time to find a new pharmacy.
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June 2019 by Thomas P
Unable to send money to Vietnam. Tried twice and told to go to a different location.
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June 2019 by Lisa R.
Great customer service. People always friendly, and have all the products I am looking for.
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April 2019 by Yaeji D.
Obviously pharmacy is always busy and yes they are slow but what you gonna do? They got a drive thru and long in store line but I like this store in general everyone's pretty nice and they're helpful to me plus it's down the block how can I not be delighted and they're open 24/7
