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July 2023 by Steven Dent
I took my mother to the Carteret store last Sunday for a new washing machine and met with Scott when we arrived. He was very pleasant, professional and knowledgeable about all of the machines. Mom is very serious when it comes to doing her laundry and asked a lot of questions which Scott answered patiently and at no time was he a pushy salesman like you find at many stores. He set up the delivery and contacted us before and after to ensure our satisfaction. Scott is a true asset to this organization and will be our go to guy for any future appliance purchases. Thank you Scott from Steven and Betsy Dent
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July 2023 by Randall Roberts
Danny was great. He took his time, explained everything need to know and since that store didn't have what I wanted he called around and found a store that good it in stock and. He even called later to make sure everything went ok and I was satisfied.
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July 2023 by Kiani Sutherland
I had a great experience with Johnnie. I am so happy he was the one who picked up the phone when I first called. I told him what I needed and he called me back and gave me several options. He even gave me directions to the store and called me while I was on my way and waited for me at the front of the store. I highly recommend Johnnie. He went the extra mile to call after we got home to give me instructions on how to position the air conditioner until it was installed.
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June 2023 by Paul Morrone
Danny was very professional, upbeat, and helpful with helping my husband and I find a refrigerator within a specific price range and size. He was very pleasant and showed us multiple options in different colors and sizes. Danny was also very patient with us while we consulted a third party for whom the refrigerator was purchased. He explained everything about extended warranty, delivery, etc. Danny made our shopping experience at PC Richard’s a pleasure! Thank you Danny!
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June 2023 by Lymari Cintron
Kyle was professional, patient, and knowledgeable. The store manager, Bobby was also a pleasure to work with. Overall, my husband and I would highly recommend shopping at this store location for all household appliances.
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June 2023 by Robert Felix
Great service and attentiveness to detail. Kyle was knowledgeable and showed patient for our needs. Great price all around and left satisfied with my purchase. Highly recommend..!!
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May 2023 by D.A. Pietro
My recent purchase of kitchen and laundry appliances from PC Richard has been a great experience. Their prices are competitive, but their customer service is what really stood out. Our salesperson Scott was an excellent communicator and stayed in touch while the appliances were on order and through the time of delivery. He even let us know when one of the appliances went on sale and lowered the price accordingly. When one of the items was backordered, he helped is find a suitable replacement without pressuring us into a more expensive model. I wouldn't hesitate to go back to PC Richard, and I'd definitely ask for Scott when I do.
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April 2023 by Jessica Nicolosi
Danny was so helpful to us. We had one hour to find two new appliances on a budget, and Danny made it happen. He found us some AMAZING deals, for products that are better than we expected to find. He was very thorough in helping us compare the specs and measurements. The manager Joe was very helpful as well. We will definitely come back for all of our future appliance needs.
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February 2023 by James Seagraves
FAYIA was awesome. He provided excellent customer service. He was very thorough, knowledgeable and insightful...He help me make an informed and confident purchase..If you need an Appliance or Mattress this is the guy..?
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February 2023 by Paul Jorge
A fantastic store with many great employees. The other month I was looking for a LG refrigerator for my new home and Marcos was available to help. He gave plenty of helpful information and tips on helping me decide which refrigerator to buy. Great store??
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January 2023 by ChompaStompa
Jonny is great! Very helpful.The manager Bob (I think that's his name) is also great! I keep coming back because of them.
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January 2023 by Sharon Errico
Quality products at reasonable prices. This is the 3rd big purchase I’ve made at this store. Fire was my salesperson for this purchase and was very knowledgeable and helped me get the best deal on a refrigerator and dishwasher that fit my budget and was the model I really wanted and thought I would have to settle for another model, but Fire was able to show me options to make it work for me. And they will be delivered in 2 days! Will definitely be making any other purchases I may need at this store!
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January 2023 by Chris Coloreo
Hands down one of the best purchasing experiences. My husband and I worked with Danny and Bobby and they were an absolute pleasure to work with. Extremely helpful and knowledgeable and really really REALLY patient with all our questions. Not pushy like most salespeople. I fully intend on returning here on my future purchases and recommending them to my friends and family!
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January 2023 by shammi kumar
Salesman Danny helped us out with an issue. Salesman Sehun helped with the washer and dryer. Manager Joe helped us with the issue as well. Overall satisfaction = 100% (thank God)
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January 2023 by Gregg .Leather
Great Service by Fred! New Samsung TV, in and out. No pressure and got my dad the TV he wanted with great deal. Set up delivery and removal of old TV. Free delivery to Staten Island.
