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December 2020 by Kristine N.
Booked Nice move early Dec based on there reviews , spoke with a man named mike who let me know upfront that there is a non refundable 150.00 deposit Incase of a cancellation.(No Problem) Here's where things go wrong the moving truck was to arrive at 7-7:30am mike confirmed the day before ,the next morning 7:15 am comes and someone calls telling me that the truck won't start they are trying to fix the problem ( A big moving company 5 locations and only 1 truck ) calls back at 9 telling me truck is being repaired hope to arrive at noon .Truck shows up 4 1/2 later than scheduled . Workers did an awesome job but Management/Mike never called to apologize for the problem or even offered deduct a few dollars for sitting around and waiting for movers to show.
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September 2020 by J. P.
THIS COMPANY IS A SCAMMM! all the phone numbers leads to ONE man answering the phone. ITS A FRAUD COMPANY and the reviews are FAKE! the address for the company is a HOUSE! this isnt a legitimate buisness. The website shows up on my apple device as not secure. Also these phone numbers are all the same person. the website shows that there is different numbers for each location but its the same guy. This is such a scam. (718) 677-4044, Phone: (732) 602-9599, (888) 447-9898, 917-763-4746 these are all the phone numbers advertised as if its a legit business but its one guy asnwering the phone all the time. also it says its 24 hrs but try and call at 8pm or even 6pm you'll get a busy tone. this is fraud business.
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June 2020 by Ellen Pisanosaurus
This dude is dangerous and should not be patronized. Not first hand experience, but from a trusted friend (who has photo evidence): “Each day for the past week, members of my Kensington community have been gathering for a peaceful demonstration in memory of George Floyd/in support of BLM. On Friday, June 5th around 7 p.m., a man (later determined to be Sergey Kagan) stopped his truck in the middle of McDonald Avenue in Brooklyn, got out with no mask, and got in the face of ki
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June 2020 by Jeffrey Hanula-McCann
Owner is extremely racist and hit protestors with his truck on purpose.
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June 2020 by Jess Lee
Your company can improve by reprimanding employees that intentionally hit innocent pedestrians with your company sanctioned truck. In fact, these employees should be reported and arrested. Your leadership needs to insist that every employee wear a facemask during a pandemic, or they should be let go, and it goes without saying that your company should be providing said facemask.
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May 2020 by Steve M.
Not the best, but not the worst. Would not recommend for big moves. First - they tell you that you get 4 movers, but it really translates into 3 scrawny guys that arent all that strong, and 1 guy (Sergey) that sits in his truck and watches videos and smokes the whole time. Second - the guys arent strong, and I have some heavy pieces. They even apologized to me, admitting they were not that strong. I feel like thats kind of a necessity in a moving company Third - clock runners, I definitely felt like they tried to run the clock.
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June 2019 by Michelle W.
I don't know if this company is under new management but they used to be so much better/professional in the past. For example, the main owner just barged into the building and used the bathroom without even just asking if it was okay. I find it astonishing that someone can just invite themselves like that into someone else's home. Sergei yelled constantly at all the people on his team and made it so, so uncomfortable to witness such berating. Simply knowing that this is how people are treated at this company is enough for me to never use them again. As for the actual moving and packing, the guys did a good job for the most part packing except when it came to reassembly, they put together part of our furniture incorrectly, and we had to reassemble part of it ourselves once they had left. We were also told loading would take 2-2.5 hours but it actually took ~4 hours because multiple long breaks were taken, resulting it a rushed job at the end (thus probably resulting in the incorrect assembly). Overall, I could not in good conscience recommend using this company because of how poorly I saw the workers treated and the complete lack of professionalism from the owner.
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May 2019 by Danny H.
Terrible experience with this company. The driver/owner is a scam artist. Go with a more reputable company and save yourself the hassle!!
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November 2018 by Alessandra C.
I used Nice Move Inc. for my move last week (10/29/2018). Although a mirror was broken while they were packing up my TVs, I still originally wanted to rate them 5 stars since they were very fast and efficient in moving my belongings from Union City to Cliffside Park, as well as making a stop at my storage unit in West New York. However, a few hours after they had left, when I was unpacking, I realized that something was missing. I had used a hooded sweatshirt that had sentimental value (and also was NOT cheap) to cover the top of one of the bags that had been moved. As soon as I realized this, I called the guy who had been the driver for my move. He told me that he would check the truck later that night or in the morning and let me know if he found anything. I never heard back from him. I am still currently unpacking, so I am not sure if there is anything else missing at this point. I am extremely disappointed that something was stolen from me during this move, especially since I had tipped each of the movers (there were 4) $50.
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October 2018 by Christina Y.
Sergey and his guys were on time, professional, courteous and we will definitely be using their services again. In fact, this was a move inside an old 2 family house for renovation, so after the renovation, we will be calling Nice Move again. I highly recommend. They arranged my move promptly and prices are reasonable. Talked to real people and didn't get directed by machines and filling out forms online.
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October 2018 by Dana M.
Great people! Made my move as easy as possible! Great price and honest people! Can not say enough nice things about them! I recommend them to everyone who wants an easy quick affordable move!
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September 2018 by Hugo M.
They showed up on time, moved from storage to new house and the guys did a great job on a very hot day. Will use again in future. Thank you
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July 2018 by Jennifer P.
The movers were great. This was a quick easy move thanks to their accessibility, and great communication. They were on time, very cautious with our belongings and great price. I searched a few companies and am not disappointed at all, will be using them again.
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June 2018 by Michael Z.
Just finished my move with Nice Move. Guys were great and very professional. Very easy to work with and great overall price. Would highly recommend to anyone needing a short or long move - 5 stars easily
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December 2017 by Kelly K.
Nice move made our move very simple and stress free!! They listened to all our demands and were very accommodating. They also were very affordable and didn't waste our time. I would recommend them to anyone moving!
