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March 2024 by Ellen Tafer
Very unfriendly w/kiosk. Told me that if I read the directions I would know what to do. I did! but still didn't exactly know what to do. Once explaining I didn't usually get a receipt like the ones that printed out again told me "If you pay attention to the directions you will know how to use it." If, I said anything else it was met with "No!",No! very RUDE & condescending.How hard is it be nice & just help me instead of trying to slap my hand for "Not following directions" according to the owner. Kindness Matters
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October 2023 by Gwendolyn Valentine
Attendant very unhelpful and ordered me to pack bags. I don’t work there and he didn’t ask, he told. Not cool dude. I declined. Get a better attitude.
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April 2023 by Nozd54
UPS STORE- Hickory Shopping Center Chatham-I had my mother’s watch repaired there, Gil went above and beyond to get it fixed. I really appreciated it.. Great service and very reasonably priced.
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November 2022 by cnpdt
I've never had a bad experience here. I've shipped things out, done countless Amazon returns, gotten things printed. Sometimes I'm that customer who has like 10 things for return. But no one here has ever seemed annoyed or been short with me. It's always a pleasure working with them.
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November 2022 by Leah Choi
very nice, FAST, easy to drop off.
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December 2021 by Rebecca Lee
Such a friendly service! I don’t usually write reviews, but the person who was helping me out was so kind and basically did everything for me. They were super nice and explained everything thoroughly. 100% recommend. made my life so much easier. Thank you!!
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October 2021 by Pallavi Mishra
Grumpy, unhelpful and rude old man and woman running the store.
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May 2021 by Patti R.
I usually use this store to drop off returns. I've used them to drop off papers for shredding, as well as to purchase packing tape. I've never had an issue. At first. The owner wasn't friendly, but he wasn't rude either. Just neutral and very businesslike. After going there several times, he has now warmed up a bit and acknowledges me in a slightly more friendly way. I've never had an issue with any of my packages going out on time as I did at another nearby UPS store. I recommend this store.
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March 2021 by Teresa T
Good and convenient! I use this place all the time for shipping, notary services and copying.
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January 2021 by Lauren Torrence
I had such a terrible experience at this UPS location. The customer service was terrible. The person working the counter was so rude and not helpful at all!
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May 2020 by Michael Christopher
AVOID THIS UPS STORE! The employees try to weasel their way into charging you extra amount to ship .. I had the same package I shipped out and saved 45 dollars with the help from the bernardsville / Mendham UPS. It’s a shame UPS can do that to you .. but take the extra trip to the next town Over so you don’t have to deal with crooks.
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February 2020 by Edit O.
This store is next to Shoprite in Chatham, very conveniently located. They ship with DHL as well as UPS. So far I have only experienced friendly and professional treatment. I would recommend it.
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June 2019 by Jerry de St. Paer
I have been a client of the UPS Store in Chatham since 2002. Before Gil, the service was spotty. In the 15+ years since Gil took over the store, the service has been first rate. I have had a mail box there, and used UPS mail forwarding when I lived overseas and now to my home in Florida. He is reliable. I have sent my kids belongings to University and many many birthday and Christmas presents, having Gil pack and send. Never any issues. I have used his printing, and the quality has met all my expectations. And, I chaired a charity that has used a mailbox at the Store, a positive experience. On top of this, Gil and his team are pleasant to deal with. I give the UPS Store in Chatham 5 Stars.
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April 2019 by Wellness Studio M
I visited UPS Store in Chatham this afternoon to print gift certificates for my business. I had excellent customer service experience. My gift certificates were printed and cut perfectly in no time. Definitely I will comeback! Thank you :).
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September 2018 by Mercedes Montalvo
I don't usually write reviews and I'm not going into too much detail other than to caution the area residents when going to this specific UPS Store. Part of it was my fault as I didn't purchase the additional insurance on the items that i was returning. But just to say that my packages never arrived to the destination and it's been almost a year now that I have been trying to resolve this and when i called their office to complain the employee was very rude. I have escalated the Investigation and hoping it's not a complete loss. Just sharing my experience.