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July 2025 by Hannah Stampleman
My fianceé went to go do some returns 10 days before our wedding yesterday. The associate told him it was a month ago that our return window closed… heh… it was a month ago that I purchased it. Someone must have had some trouble with their SATs… anyway, he drove back today and was able to successfully do the returns. Perhaps Abercrombie is hiring based on looks and not competence..
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May 2025 by Ayah Ali
love this store.
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December 2024 by Magikalblackness
No helpers watched us shop and fixed everything we touched smh
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November 2024 by Natalie Mariani
Sophia is the best, she helped me pick out the perfect pair of jeans and a new dress for my new job. Definitely stop in, and if she’s working get her help!
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October 2024 by Sara Addison
The staff has always been friendly, however, the merchandising of the store needs help. Very little variation in items and styles for women, and a huge section dedicated to YPB and kids. Seems like a waste of space when they don’t carry any skirts at all or many of the more popular items online. I end up buying most items online and visiting the store for returns. Exchanges are mostly impossible, as there are very few styles available in store.
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June 2024 by Oksana Kravchuk
Manager here(her name was Jane)
was not really nice.My child threw up here and she won't let us use the bathroom .She saw everything and still didn't let us use the bathroom.There was another employee I didn't get her name but was really nice to us.
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June 2024 by Alicia Kennedy
This store needs some help! The staff, when you can locate them, aren’t friendly or helpful. The women’s side of the store is usually very disorganized. There are only a couple of dressing rooms for the entire store and there’s usually a long line. I know how hard it is to work retail, but this store is missing the basics.
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May 2024 by Moppet Dizon
I love the quality of their clothes. It feels so soft and so comfy!
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May 2024 by Keri Wood
New remodel really made this store great again, I hope it stays stocked and beautiful! Expensive but clearance had good deals, just not a lot of size range. Not many promotions and rewards program is below average. But good quality product makes up for it. Very few fitting rooms, so I purchased without trying on. Young blonde gentleman that was greeting that day was really great and friendly checked in on me 3 times during my visit and assisted what I was looking for. Thank you!
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April 2024 by Corinne Huber
There’s only 5 dressing rooms for the entire store (men’s and women’s), it wasn’t even busy in there and I waited 20 minutes to try stuff on. Lots of items sold out in most common sizes. Sizing wasn’t consistent and ended up walking out empty handed. Lastly, items that are on sale on the website are full price in the store, pretty disappointing.
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March 2024 by Gianna D
Drove all the way to Cherry Hill to return something at Abercrombie in order to avoid the $7 return shipping fee. Turns out they are closed for a remodel but nobody thought to put that on their Google page. I wish I saw the last review that basically said the same thing - such a waste of time
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February 2024 by Olivia Chalkley
I just drove a long way to make a return here and it seems to be totally shut down?? And says it won’t be back until the spring? You should really make this clear. Huge waste of time
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February 2024 by Christal Hardy
My 1st time walking in and I saw this pant suit I just had to try on ! $120
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December 2023 by Gabe Crow
Nice store , friendly staff and very helpful the Men’s Section is very sparse and wish they had a better and bigger selection like online
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December 2023 by David Safer
Sweatshirt was damaged in the sleeve/armpit, and it's not wearable. Couldn't help me, didn't seem to care. Just cheaper products than they used to be.
