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November 2023 by Tricia G.
This place is "dangerous!" I absolutely can get lost in here for a good hour! I mainly go for their luscious lotions and candles! Particularly BEACH - SLEEP and JAPANESE CHERRY BLOSSOM. I love how they have a sink there to wash up and ... try more! Ingenious! Happy helpful employees as most often. Christmas shopping is in full effect!!! :)
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October 2023 by Ricky Ricciardo
Not terribly impressed by them. I went in looking for a gift basket and they didn't have any even though their website said they should. Lots of ridiculous sounding fragrances and bath bombs. Only good for people under 40 in my opinion.
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September 2023 by Lindsay Music
Nice place,, but way overpriced. Nine dollars for foaming hand soap? Come on.
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September 2023 by Pippa Curran
I mean…. Who isn’t addicted to this place?!? It’s an instant stress reliever!!
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March 2023 by C C
Nice place, well stocked and many helpful staff. It's a little bit hidden, and Google maps will lead you to the wrong place. This is located in the Shopping Plaza to the right of Whole Foods, Bath and Body Works is near the corner.
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February 2023 by Karen Luciana
Love the products. They smell so good.
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February 2023 by Winsome Smith
Went in there for what I couldn't get online, still didn't have it in the store. Very disappointing.
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January 2023 by Lissy Matos
Store was in order, clean and the staff was friendly and helpful. I have gone to this site before and the staff was rude and unwelcoming. I’m glad they seem to have gotten new people.
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December 2022 by Lissy M
Store was in order, clean and the staff was friendly and helpful. I have gone to this site before and the staff was rude and unwelcoming. I’m glad they seem to have gotten new people.
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December 2022 by MaryAnn Staples
Absolutely love this BBW store! I found everything I was looking for and more! I got to use several coupons and the girls working there are super helpful and nice! I bought $155 of products and only paid $77
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October 2022 by Kathy K
Very pleasant people working always ready to assist. A lot of individual fragrances to test. Candles are a #1 hit always!
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September 2022 by LM
Poor/Inappropriate Customer Service. I hate having to write reviews like this, as they are very uncomfortable and disappointing. While shopping in the store, I was frequently followed and monitored closely as if I was suspected of stealing by several team members including Elizabeth. While I understand that attendants in other stores like to "walk the floor" to see if customers need help (and for commission), I can assure this was not the case as:1. I was not given any assistance or asked if I needed help2. When I politely asked an attendant for help, Elizabeth, I was met with a stiff, suspicious, and negative disposition.After purchasing my goods, I did request to discuss my experience with the manager. However, the manager, or associate manager, remained in the back office to avoid the discussion. I have reported this location and the team members who I interfaced with today.On a positive note, the products I purchased smell great! I recommend purchasing the products online, as to avoid poor customer service and an uncomfortable shopping experience. With the damaging effects of the pandemic, rising inflation, and unnerving unpredictability, people don't need another negative experience (like being suspiciously followed in a store and receiving poor customer service) on their plate. Do Better.
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September 2022 by Lezly
Poor/Inappropriate Customer Service. I hate having to write reviews like this, as they are very uncomfortable and disappointing. While shopping in the store, I was frequently followed and monitored closely as if I was suspected of stealing by several team members including Elizabeth. While I understand that attendants in other stores like to "walk the floor" to see if customers need help (and for commission), I can assure this was not the case as:1. I was not given any assistance or asked if I needed help2. When I politely asked an attendant for help, Elizabeth, I was met with a stiff, suspicious, and negative disposition.After purchasing my goods, I did request to discuss my experience with the manager. However, the manager, or associate manager, remained in the back office to avoid the discussion. I have reported this location and the team members who I interfaced with today.On a positive note, the products I purchased smell great! I recommend purchasing the products online, as to avoid poor customer service and an uncomfortable shopping experience. With the damaging effects of the pandemic, rising inflation, and unnerving unpredictability, people don't need another negative experience (like being suspiciously followed in a store and receiving poor customer service) on their plate. Do Better.
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August 2022 by Maryann Hamnett
Staff is always helpful and friendly! Huge selection of the newest releases!
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June 2022 by Dee Krenay
Love this store girls are always willing to help very nice!! Always have store completely stocked. I get my coupons all the time I love it!! ❤
