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August 2024 by michelle little
Highly recommend! They were able to rectify an issue involving our out of state rental with ease
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March 2024 by Betty Evans
The staff was amazing, the price was great and the vehicle was very clean and well maintained. It made for a very pleasant trip! Staff gets 5starsEdit: corporate practices gets no stars at all!!! while the location itself was awesome, I am now at 2 weeks since I returned the car and have been told TWICE that my $250 Hold was released. Once by the agency and once by corporate. LIES!!!!! Also, my card was charged for a toll (I had EZPass) without telling me, which is a HIGE issue, especially since I asked corporate when it was charged and they said they had no toll charges. Reported to my bank, had to cancel my card and get a new one, which arrived faster than the release on the HOLD, and then the NEXT day I received an email telling me they charged my card. Bank said that this is a HUGE problem because they are to notify BEFORE they take any charges, not after I call to inquire and then email the next day!
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March 2024 by S Clarke
Excellent customer service
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January 2024 by Roger Sudler Jr.
Poor customer service all the way around from the time of booking to the return and escalation of my bad experience with customer support.
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January 2024 by Ken Addo
Best place to rent car
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November 2023 by David Garcia
Dan was the best representative I've had the pleasure of dealing with in all the years I've had dealings with Budget/Avis. Very knowledgeable, friendly, polite and professional. Very fast process. I will likely be renting from Cherry Hill from now on. It's refreshing.
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November 2023 by Joe Jones
DAN IS THE MAN!!
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November 2023 by Spartacus2512 Habib
I booked a car from 12 noon today. I arrived just after that and they were closed. I rang customer service and they cut me off. They shouldn’t allow you to book a car from 12.00 noon when they close at 12.00 noon.Just wasted $60. Will never use them again and advise everyone else not to as well!
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August 2023 by Odette S.
I called and sent an email to the company, so they better do something...To begin with, I am an elderly, disabled person and a Cancer patient. I reserved a vehicle with you because I had a family reunion in Rochester, NY and my vehicle is from 2003, which was a risk for me to travel in it for more than six hours. Everything was ruined, my trip, my health because of the mismanagement in the town of Cherry Hill, in Camdem, NJ. For this reason, and by this means I demand, that I be heard and compensated for the damages caused by your company and employees. First, due to the unfair and discriminatory treatment of the Manager of that place and due to improper reservation process of the reserved and paid vehicle, for July 27, 2023, That day, as I said, I received bad treatment from the Manager, who He did not want to understand that my card was not prepaid, he did not want to give me the vehicle and illegally withheld my $590.00 money for more than three days, after calling another Manager who supposedly assured him that in two or three hours they would reimburse me for my money withheld, something that never happened and harmed my trip, and my physical and emotional health. The lack of respect of your employee and his inappropriate conduct did not allow me to rent anywhere else, because my money was not returned to me as he assured and that totally ruined my family trip, which probably will not be repeated because my family came from many states and even from Europe. By medical order I cannot travel by plane and for that reason I needed to rent a vehicle. To top it off, today I called the customer service line twice, the first one spoke Spanish and hung up on me without warning, the second employee a woman, I asked her to contact the Supervisor and she also left me waiting on line until the call dropped or hung up. I hope that some senior leader of this company contacts me as soon as possible or I will be forced to take legal action, both for the company and for the employees who did not treat me as I deserve it, because I was not the one who failed, they were the ones. Thank you for your attention to my case and I will look forward to your prompt response.Cordially,Mrs Odette Smith Velez787-590-2209
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May 2023 by Shelley Roberson
Small place but the service is great and the people are very pleasant. I have not yet had a bad experience.
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April 2023 by Denise Black
I have rented many times from here. They never disappoint. Amazing customer service and great pricing.
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November 2022 by Jane Starr
Fast and friendly
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November 2022 by David Fields
Great customer service.
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October 2022 by Charlene Horiates
This rental was the best. I have rented before from other places. The man at the front desk was so nice. The car was very nice and both pickup and return was fast and easy. Great experience. Cherry Hill Budget Car Rental was great.Really Nice Man working in the front. Very relaxed and helpful.thank you so much.
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October 2022 by Cindy Pace
I've rented vehicles twice from this business and in both cases was assisted quickly, correctly and thoroughly. Each vehicle was clean and available at the time I requested, and well maintained. I will definitely rent from them again.
