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January 2024 by caitlin derry
Just bought a new Tiguan with the help of Matthew! He was so helpful and detailed and helped me get the perfect car. I was on a time crunch and he made it happen- from start to finish the process took less than 2 hours! Highly recommend him and the entire staff for your next car purchase :)
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January 2024 by Joseph Priore
I chose the rating based on interaction with my service associate Kharn, he kept me informed, explained everything needed and done and was available when I called for updates
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January 2024 by Samuel Resnick
Stephen and Tyler took the time to listen to my concerns and address them appropriately. In addition, the basic service work I requested was completed without issue and I received my Jetta back within a timely fashion. Although dealerships don't have the greatest reputation, I would encourage others to give these folks a chance to service your VW and show you that not all places are created equal. I look forward to working with Stephen, Tyler, and the Cherry Hill VW team for years to come while I own my Jetta GLI.
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December 2023 by Dave Shepherd
What a great experience I had with Tom purchasing a new vehicle for my father, he was very patient and answered all our questions.
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November 2023 by Maya Stephens
I was able to drop my car off, spend some time in the area & pick my car back up with no wait. Steven always takes care of me when i get my service here and he is always very kind to me. The young man doing valet was very nice too.
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October 2023 by Jenn Mangan
Cherry Hill VW was absolutely amazing!! I hate the process of buying a car, but these guys are awesome!! Specifically Matt Alpert. I would definitely buy a car from him again in the future. I bought the Taos!! The knowledge of the cars and his patience was outstanding!! VW you have an amazing employee!!!
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October 2023 by Nadya H
Matt Shanely has gone above and beyond in being helpful and accommodating with me. He has made my experiences with getting my Jetta serviced very smooth, and I feel comfortable knowing that my car is in good hands. Matt thoroughly explains everything that is going on as it is happening, and I appreciate getting regular updates explained to me in a way that I can understand. I like to ask a lot of questions to learn more about my car and how certain things work, and Matt answers all of my questions thoroughly, which I really appreciate. I have also had a great experience with Steve, who gave me the same attention and respect that I received from Matt. In addition, I like that I only speak with one person from start to finish so I don't have to explain myself multiple times. My car gets serviced quickly and I feel like an important customer to VW Cherry Hill. I will continue bringing my car to this location and I highly recommend them to others.
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September 2023 by Ben Zwierlein
From the moment I walked through the door Tom made me feel welcome and unpressured. He answered every question we had, did an excellent job showcasing the vehicle we wanted to see. From the first test drive through final signature the experience was the best I have ever had purchasing a vehicle and better than I could have imagined going into our latest car search.
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September 2023 by Alex Chapman IV
Khern provided great customer service. He was very understanding and detailed in what was required to repair my car. Despite there still being one outstanding repair, Khern informed me of the next steps.One area of improvement was the cleanliness of the loaner car. It was very dirty inside and outside of the car.
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September 2023 by Todd D
I was greeted by a friendly staff, everything was explained to me in a manner so I could understand, the time was estimated to me so I could accurately do some other things while the car was worked on. The car was done early, got great communication, and the pick-up and check-out process was smooth.
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August 2023 by Dameen Holbrook
Those looking to join the Volkswagen crew, Chris Szary is the guy to see! He is one of their certified sales and leasing consultants and is the main reason why Im rating my experience with them five stars! He will not point you in the wrong direction saving you a bunch of TIME and MONEY! I appreciate you, Chris!
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August 2023 by Leandro Alvarenga
One of the best experiences I had so far in a dealership. Excellent customer service! Bob Gale is super professional and assisted with all our requests in a very promptly manner. Highly recommend reaching out to Bob! Thank you again.
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August 2023 by Sean Thomson
Tyson was top notch. Professional, friendly and makes the car buying experience easy and enjoyable. He even dropped off a loaner car to my house while my Taos needed detailing. If you go to cherry hill imports, ask for Tyson!
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July 2023 by Bunker Blake
Khern is outstanding: he is honest, knowledgeable, and made me feel like I was truly valued as a customer through his responsiveness and candor. In the context of getting my vehicles serviced, I often feel like I am being upsold and taken advantage of due to the information asymmetry that exists. This leaves me feeling frustrated, disgusted, and like I cannot get straight advice on my car. Khern was the opposite of this and I am grateful that I have a established a relationship with your business.
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June 2023 by Marc Carcanague
1. Set up an appointment a few weeks in advance online.2. Was called the day before to confirm, at which point our appointment was cancelled.3. When my wife brought in the car, she was told a few lies:a) This had happened to many other people that day.b) There wasn't enough time to do all the things we asked for, but they could take care of the oil change.c) If there had been all these cancellations, there would've been plenty of time to take care of checking out "sticky" driver side window.