-
October 2025 by Nichole “Nicky”
I love love love this store. Just got my Logan 8 pc dinnerware set. I can't leave this place without buying something, so addictive!
-
October 2025 by Ella Hunter
Great quality and stylish designs. Prices are a bit high, and delivery can take some time, but overall I'm very happy with the products and service.
-
September 2025 by Sabby Jade
Visited the store to help my friends to find a media console. Randi helped us and showed us so many options to cater to our interests. She was super informative and not only showed us online stock, but the floor stock as well! Thank you, Randi!
-
September 2025 by Samantha Lampert
Shoutout to Gio for being helpful and for overall great customer service at this location.
-
August 2025 by Bianca Mers
This store and the customer service is amazing!!!! Scott, Dee, and the rest of the team there were so helpful, and when I needed to return the couch because it didn't fit, they were so understanding and helpful. I hardly ever leave reviews so that just speaks to how much I enjoyed my experience!! I will definitely be back and highly recommend this store!
-
August 2025 by Erin M.
Very helpful staff and great selections. Love the location at th Cherry Hill Mall, the girls are always attentive and nice!
-
July 2025 by Alyne Barnard
Great sales and good delivery experience.
-
June 2025 by Liz K
I enjoy shopping in this store. The staff is very nice and very helpful and always take the time to answer questions.
-
May 2025 by katie fisher
This review is not based on the cherry hill location but crate and barrel in whole. I am pretty upset because I bought a couch 3 years ago and have followed all instructions on washing the covers of the cushions and they have just started to fall apart. A couch of this expense should last at least ten years - not under three and start falling apart. I reached out to them to see what new covers would cost and the cost was 2k just for the couch cushion covers! the rep that helped me did talk to higher ups and they offered me 10% off but in my opinion that is not enough. I should not have to Invest 2k on a couch that cost me 4.5k three years ago. Unfortunately due to this I could not recommend buying fabric furniture from them unless you hope it only lasts 3 years. I say fabric because we have a credenza and table that we do love - just extremely upsetting about the couch.
-
May 2025 by Kevin Kennedy
Giovanni was very helpful and the made the experience very easy for me. They have a great selection of furniture and lots of stuff in stock.
-
March 2025 by C. H. Cohen
Pricey, but their items last.
-
March 2025 by Mia Mia
Employees are incredibly helpful and they have a great selection
-
March 2025 by Jared
I recently had my first Crate and Barrel experience, and it was far from what I had hoped for. I worked with a designer who came to measure and select pieces for my new home, and I ended up purchasing a significant amount of furniture—including a sectional, dresser and nightstand set, coffee table, TV console, bar cabinet, and more.
From the very first delivery, issues began. The sectional, which turned out to be too big for my space, had to be returned. Fortunately, I was able to keep one section to serve as a temporary couch, or else I would have been left without seating entirely. Things only got worse from there: the dresser and console table arrived damaged, the bar cabinet featured a cracked marble top, the coffee table was missing screws, and a lamp even arrived with a crushed shade.
After enduring five separate delivery attempts, I finally decided to return the entire order—except for a floor mirror and a different lamp. The pickup process was equally frustrating. On the first attempt, I was yelled at by a dispatcher over the phone; during the second, a full truck was sent with me as the first stop, forcing another reschedule; and finally, it took a third pickup attempt to have everything removed. To add insult to injury, my walls suffered damage from repeated delivery attempts throughout my home.
Ultimately, I turned to LoveSac, Wayfair, and Bassett for my replacement purchases, and they provided a flawless experience. While I understand that the team at Cherry Hill Crate and Barrel might be excellent, my experience suggests that the company’s choice of subcontractors—especially in the South Jersey/Philadelphia area—leaves a lot to be desired.
For anything more than household knick-knacks, this will be my last purchase at Crate and Barrel.
-
February 2025 by Jackie \u0026Earl Wolf
Price for our purchase was excellent.
-
December 2024 by Ranger Ben
Crate & Barrel is awesome
