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February 2024 by dexxed we
The ability to load directly in the unit.
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December 2023 by Cheryl Zitwer
My initial moving in was seamless and the unit was clean. I am very disappointed in the decline of this facility. The entrance gate has been broken for months, so there is no sense of safety when accessing your unit. Also, they raised my monthly fee $50 without any notification. The unit is already overpriced, but I opted for convenience. They know how to reach me by email when a payment doesn’t post, so why can’t they contact me when they are increasing the rent? Contractually, I should be given 30 days notice. Also, the office is never open and it is difficult to reach them by phone. I gave them 2 stars because the unit is clean and water free.
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December 2023 by Tara Bier
Doesn't deserve 1 star. Super disappointed in the level of customer service and the quality of the facility. Not only was no one ever on site, the gate to the facility was always open. Didn't feel secure. My unit was infested with mice and I had to dispose of 2 couches I stored there. Just really disappointed and I've since moved my other belongings to another company and couldn't be happier.
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December 2023 by Ron Curry Sr
The lady that helped me was very polite and helpful. I like the simple enrollment process. So far no problems.
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November 2023 by David Nelson
Management tries hard, but it seems like the corporate backing is not there to help them do their job effectively.The security gate broke and I waited for several weeks but it was never fixed. I finally moved out because security is important to me. Call me silly, but that’s why I wanted a gated storage facility.
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November 2023 by Michele Francesconi
It was very easy to work with your teams in Mantua and Cherry hill.
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August 2023 by Salah Udeen
I like the fact how the store sales clerk explained everything in great detail, the rates for their storages were completely fair, and the storages were very big & clean.
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August 2023 by Dawn Wawrzyniak
Valerie and Cheryl have been wonderful and nice!
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August 2023 by Suzanne Koneful
First bay was dirty with spiders & crickets everywhere & all that they bring inside. And had old stains from who knows what.But the staff allowed us to enter another unit to inspect and got us into it promptly. Great customer service.
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August 2023 by Frank Zimone
Great rates, incredibly easy to organize and the customer service manager (Cheryl) was amazingly helpful
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May 2023 by deborah anderson
I would rate 4 stars. Overall the facility is pretty good.
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March 2023 by Joan Purnell
I have been using CubeSmart for many years. They have always helpful. The office manager Valerie on Frontage ROAD is "THE BOMB". Thanks Valerie for all of your help ???.
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March 2023 by Yacouba
I just cannot believe how fast it was to get the storage to store my car , very professional people…
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February 2023 by John Grater (Robotech)
There was no one to talk to in person or via phone for a full day at the Cherry Hill locations.
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January 2023 by Rhonda Supreme
CubeSmart makes storage super easy. ! I did everything on-line. My storage cube and lock were waiting for me right after I made my paymentI. I had one question, and the customer service rep was very nice and informative. He supplied me with everything I needed.
