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January 2024 by Louise M.
What's shocking is that there are 20 +'ppl in line and 2 cashiers with 4 associates in view doing nothing. Who is running this store. Ive been in customer service for 20 years and this is bad business... wow I won't be back
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November 2023 by Ang B.
The white workers here ignore people of color and only help white customers. Shoppers in general complain about customer service at this establishment but it is 10x worse for minorities. I would give 0 stars if I could. I hope you go out of business!
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September 2023 by Tracy Gooden
This store was great ? got a pair of Sneakers ? for my Granddaughter. But when we ordered the Sneakers online to get shipped to the house. They sent us two different Sneakers and two different sizes. Who does that ?? Someone not paying attention or doesn't care about their job. So I had to come back to this store and reorder again. Now waiting again for her Sneakers ?.
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September 2023 by Megan Bones
Shoe department is awful. Prepare to spend an hours and if you’re lucky, you’ll get to try on a pair or two. Employees will just disappear and not help you. This same experience has happened more than once to members of my family. Better off going elsewhere to actually get some customer service.
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September 2023 by Marisha Spence-mack
Terrible customer service in the shoe department. No customer interaction. They don't help you and direct you to the digital order system to bring the shoes. It takes 20-25;minutes to bring the shoes. They are under staffed! Don't waste your time going!
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August 2023 by A.M. B
I purchased online and has it delivered. The Canopy arrived broken. I was still able to open and use it. But the bars were bent so they had to be taped. One wind came and the canopy fell to the ground and I was unable to close it. There for I am out $50. I was unable to get it to close back in the bag. Piece of trash
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July 2023 by Tanaisha Sanders
My daughter purchased field hockey cleats from here! The cleats were scuffed on several areas of the shoe.She asked to speak with management regarding a discount because of the marks.She went on to say, they don’t provide discounts at Macys or Jimmy Choo!It was extremely out of line and unprofessional!
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June 2023 by Victoria Burnside
Stephanie was extremely helpful, friendly, and went above and beyond for me. Her customer service was a 10/10! If you need help, she is patient and happy to assist. Thanks again Steph!
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May 2023 by Jake Sturgis
Went to try shoes on and the guy laughed that we did not use the tablet to get the shoe. He showed us how and waited 10 minutes for the shoes before we left. The guy who helped us with the tablet walked right away from us to look at sandels on a shelf. Thanks for the help.
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May 2023 by Tyrese
Stopped here to pick up some gear for the summertime for when I play basketball. Had some great deals.
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May 2023 by Tyrese Jones
Stopped here to pick up some gear for the summertime for when I play basketball. Had some great deals.
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April 2023 by Justin Sheasley
Had to return online items in store. Went to customer service desk to do return, fat guy in the front of the store standing there doing nothing (maybe manager) told me I had to wait in the regular checkout line which was about 40 customers deep. Felt like I was in the dmv. When I finally was helped, the girl was very nice
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April 2023 by Qarra Queen
Bad service, I have been in there for a halve in hour and didn’t get a thing, they need to get more workers or something… 0 stars
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January 2023 by Chris Day
Great selection for most sporting goods and active wear.. Great place to go for Yeti products, their selection is 2nd to none! They must carry every Yeti product in every color from coolers to ramblers of every size.
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December 2022 by Deirdre C.
Haven't been here in years. Walked in and it took me a minute to figure out where the Eagles and Phillies gear was but I found it! Was able to find gifts here for everyone I wanted to get here! Even got myself some nice socks that were buy 1 get 2 free!
