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March 2024 by joe rolli
Great customer service and fee's
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March 2024 by Brent Greene
I have been PAYING HR block to do my taxes since 2019-2023. Today is my last day I would be doing business. Simply because I am unable to place a complaint or speak with a live person over the phone. Automation tells me I am using thier "FREE" product and must upgrade to speak with someone. I have been paying a "professional" since 2019. I've been to the Cherry Hill location and my tax professional has been great. When I called simply to find out more info, as my wife updated our bank account info with the HR BLOCK Sup at Cherry hill and was requesting a call back from the SUPERVISOR because we are being sent a check vs direct deposit. JOAN PURNELL declined me to speak with a sup and declined a sup calling me back. I cannot formally place a complaint on thier website becuase it States I'm using thier "FREE" service. I have spend thousands of dollars with them and would be the last thing I would expect. Today they lost a customer!I would gladly pay more for someone else to do my taxes with the poor customer service I recieved today from JOAN PURNELL, she should not be working with people. The fact I cannot speak with anyone to voice my complain is about an employee after paying for years is crazy to me.
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March 2024 by Lori Ash
Devangi was the best. Very professional and she is very accurate with everything needed to complete my taxes. She's very patient in answering all questions or concerns that I had
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February 2024 by Alec Hewitt
Devangi is very knowledgeable and answered all of our questions. We are very confident that an accurate tax return was submitted to the IRS.
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February 2024 by Gail Williams
Our tax consultant was Levi Peters, Jr. and so accommodating, efficient and thorough. He is now our guy at Cherry Hill, NJ of H&R Block. He made the process so easy.
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February 2024 by Tara Buzby
I have used Lee for years. She is very good and knows a lot of information.
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March 2023 by Haidere Lamour
Great customer service and was welling to answer all questions
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March 2023 by David Forrest
My experience with H&R Block was terrific. My tax filing was made easy by H&R Block. My tax preparer LevI Peters was exceptionally helpful, took the time to explain everything to me in great detail, worked to help me get my maximum refund, and was very kind, made me feel he cared. Thank you H&R Block.
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March 2023 by Nina Fonseca
My H&R Block tax professional provided me with a fast tax filing process and clear communication. I am very happy with this service.
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March 2023 by Jazmine Curtis
De Guzman is the truth!! Great customer service
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December 2022 by Jersey Jay
H&R Block was great...I received my refunds on time... I will refer H&R Block to anybody it was awesome
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November 2022 by Jennifer Verme
Great staff! Easy to work with and very professional.
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June 2022 by ZraniC [ YMG] [AUTTP] [TTBA]
I expected to be greeted in a professional manner by my tax pro but he clearly explained every detail of going over my tax preparation documentation and fees. He went over everything every step of the way and offered financial advice a tips for saving money.
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June 2022 by Linda Delakas
Got an appointment very easily no wait time in office very nice people, thanks Levi
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April 2022 by robert royds
Walter is great and I was supposed to get 8700 but I had to wait on a paper. when I got the paper another lady finished my return and now I'm only getting 7100. in the beginning of the season they tried telling me Walter did not work there anymore but he did. when Walter retires I will not be using h &r anymore
