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February 2024 by Jorge Velez
They have great deals,good looking casual clothing, JCPenney doesn't fail me when it comes to finding a good deal
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January 2024 by Angel Mercado
Been shopping here since I was a kid. Always has great service and selection of mens clothing. Love to shop here!
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January 2024 by octavio Garcia Garcia
There are many things to buy
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January 2024 by Nancy Ryniak
Wanted to buy a women's suit and they didn't have the correct color pants for the jacket. I had to order everything online.
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December 2023 by Nathaniel Murphy
It's cheaper than Macy. Excellent clothes for men...
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November 2023 by Kendra Jonnell
Could not wait to get home to do this review Not sure what was wrong with the lady that was in charge of the fitting room she was very rude to myself and other customers her tone and then she would just wanna keep carrying on .Ugh .I have came to Jc penny for years I live more than another store she ruined my shopping day. I understand u can only take 8 items but the delivery for horrible
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November 2023 by Joyce Jimerson
One of the managers, a blond woman, (refused to give me her name - because I was going to report her to corporate) is an atrocious mess that handles the job by getting nasty with the customer, insulting and mocking them, and uses strong arm tactics if you say you do not like the way you are treated in a situation. She does not respect the customers, how much they spend in J.C. Penny's, or even if they have a long buying history with the company. It is not her company so she doesn't care. It's also not her living room in her house. Not only is she disrespectful to customers, but she does not know how to handle situations properly, directs her team extremely poorly, and has to be costing the company money. This company needs to make some changes starting with her. I suggest either not shopping there or have your phone camera and recording app ready. If you have any problem (And know others have and will) record it and send it with your complaint to corporate. That will help them to know who they need to eliminate.
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November 2023 by Tammy Robinson
Great prices on some items best customer service
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November 2023 by Sophie R
The selection they had there was ok but not like the clothes they use to have.
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November 2023 by Staison George
WORST EXPERIENCE with this store! appalling customer service! They flat-out denied my return, all because the tag was not on the item of clothing. I had the tags with me and receipt! Their lack of flexibility and customer empathy is outrageous. I feel utterly disappointed and undervalued as a loyal customer. Potential buyers, beware – this store clearly doesn't value its customers one bit! Save yourself the headache and shop elsewhere!
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September 2023 by nadel senat
Reminder the old days the people who are smart enough to shop in clearance items. If u r in a budget git it a try
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September 2023 by Natascha V.
JCPenney's is one of the most accommodating stores on a budget that I have ever shopped in. The customer service goes above and beyond every time I go into a store. The price point for the quality is above expectation and the salon and the Beauty department always meet my needs. I love going to Jcpenney so much I ended up working for them. Best job I've ever had and I would tell everybody to go get a JCPenney card and check us out. I walked in as a customer, and walked out as an employee.
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September 2023 by Lindsay Music
Still a nice store. Good selection of items.
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August 2023 by Paolo Fiorini
Few checkouts open. Weird that they call customers guests. I believe i was served by a manager - when the I corrected her that the item I was purchasing was on sale for 30%, I hardly got an acknowledgement let alone an apology when she confirmed it over a walkie talkie. Younger staff were very polite but other than that the store was very poor all round
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August 2023 by Rosario Rodriguez
Very good store with everything you need