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April 2024 by JANICE EGAN
Stephen was very helpful as always this is my fourth or fifth purchase and I’ve been extremely happy with all of them. The quality of furniture is excellent. Just made a purchase last night and I’m looking forward to my new sofa and loveseat.
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April 2024 by dorann matthews
Ron is a very knowledgeable salesman, he is polite and took his time to show me around the showroom pointing out the features of the various pieces of furniture and answered all my questions.Megan put together some great designs, she explained why she picked the furniture, colors and fabric. I wasn’t sure what I wanted and she spent time with me going over options and making suggestions. Ron and Megan are an asset to your business.Dorann Matthews
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April 2024 by Candy Carpenter
Megan and Ron were both so helpful and professional. I highly recommend using their services to create the most fantastic interior in your home.
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April 2024 by Beth Mcandrews
Steven was fantastic. Very helpful and extremely knowledgeable.
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April 2024 by Cheryl fedyna
Amy was very patient and thorough--we changed the order about two or three times and she just rolled with it – – I think we got exactly what we needed as a result.
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April 2024 by Jody Liebman
Very knowledgeable salesperson who made buying the right chair an great experience
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March 2024 by Vanessa Roberts
My experience was a great one! The staff was friendly and very knowledgeable about your product.
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March 2024 by Cathy Edge-Smith
Went in looking to replace our 10 year plus recliner. Steven was very helpful. Asked a few questions and showed us exactly which chairs met our needs. I didn’t feel rushed or pressured. The invoice was explained to us clearly and we were shown an assortment of fabrics to choose from. Very happy w the entire experience.
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March 2024 by Richard Paul Riggins
Josh, our salesperson, was excellent. He is the reason we bought it there instead of Raymour and Flannigan's
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March 2024 by Kristen Hunt
Love la-z-boy great furniture. High quality
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March 2024 by Julie Winters
Felt heard throughout. Such an easy process!!
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March 2024 by Selene Small
Steve was very very helpful in finding what want Thank You
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March 2024 by Nancy Trauger
My salesman was wonderful. He helped when I asked for help, and left me alone when that is what I wanted. He was kind and efficient and knowledgeable, and able to answer all of my questions on the spot. I wasn't pressured to purchase a chair outside of my budget, and understood me and what I was looking for. Thank you, Steven! And thank you La-Z-Boy for being smart enough to hire him.
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March 2024 by Brandon Brown
Our family has purchased numerous pieces of furniture from La-Z-Boy prior moving to the area. Unfortunately, after moving and purchasing from this store, this will be the last piece of furniture we buy from La-Z-Boy.The staff at the store were very helpful and accommodating, however, that is the only good thing I can offer here. Our furniture arrived a couple of weeks late, no big deal these things happen. 15 minutes after delivery we noticed a piece was broken and called to notify them. This was on a Saturday so customer service/repair was not available, but the sales associate assured me that they would contact us that Monday. After not hearing, I called late Monday and was contacted Tuesday to setup a service appointment.The service appointment needs to be virtual first, which is understandable as this is probably most efficient for technicians. After the virtual appointment was unable to connect the company promptly canceled the appointment, and now we are unable to get another for 2-3 weeks. This still doesn't include the time for on onsite visit for someone to fix the furniture.Given the compounding delays in delivery, technical support, and customer service, we will still not have usable furniture 6 weeks after our initial projected delivery date. Given the untimely service and now multiple inconveniences La-Z-Boy has lost customer.
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March 2024 by Patrick K
Extremely friendly and knowledgeable
