Labcorp is a global life sciences and healthcare company focused on improving health and lives through medical testing. Its Patient Service Centers offer routine testing and recommended screenings, with appointments and walk-ins welcome. Results are available through a patient portal. Customer experiences vary significantly. Many reviews report negative experiences, citing long wait times with lines forming very early in the morning, a lack of privacy, and general disorganization. Several customers describe staff as abrupt, unprofessional, or unwelcoming, with one noting a front desk person's demeanor was not mean but not friendly. However, positive reviews highlight swift and efficient service with short wait times, especially on weekday mornings. Many praise the phlebotomists and lab technicians specifically, describing them as friendly, efficient, amazing, sweet, and very good at their job. These staff members are noted for putting patients at ease, ensuring comfort, especially with those nervous about needles, and providing clear, step-by-step explanations during the blood draw process. Some customers emphasize that staff handle a difficult, fast-paced environment well and encourage patience and gratitude from others.
I’ve had nothing but bad experiences here. My best one so far: I waited a long time after my set appointment and the first phlebotomist did two sticks with lots of fishing for a vein before calling someone qualified over. Luckily my insurance covers Quest too so I know where I’ll be going in the future
June 2023
The facility is ok. It appears to be on the older side. The bathroom is not clean and had a broken lock. The staff some are very nice and some not so much, but dealing with the public is a tough job. The appointments are a must as the wait can be long.
June 2023
The facility is ok. It appears to be on the older side. The bathroom is not clean and had a broken lock. The staff some are very nice and some not so much, but dealing with the public is a tough job. The appointments are a must as the wait can be long.
