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March 2024 by Bar Galam
Came in with my broken eyeglasses that I didn’t even bought there, and Christian fixed it with No Charge within two minutes! I’m so surprise. All the other employees were extremely nice too!
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March 2024 by Christian Mdot
As of late this location has been providing Exceptional customer service... I will continue to bring my business here.
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March 2024 by Sourav Datta
Visited the store to buy glasses for my 5 year old son. They had good collection of frame for children. Choosing the right one for a 5 year old is not easy. I highly appreciate their assistance and guidance in this matter.
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March 2024 by Michael Johnson
All the ladies there were very nice and helpful. Helped out with a problems and they found a solution. Great job ??
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March 2024 by Edible Pastry
Just went into LensCrafters today and met Christian, I went in today telling him that I can’t put my glasses back together because I lost a few screws and completely gave me new frames for free. Totally recommend 10 out of 10 service. Thank you so much.
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March 2024 by Josari
Super clean, Excellent service, a lot of variety to choose from and above all very polite and helpful, including employees and doctors!!! 10/10
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March 2024 by John Luna
All the ladies are very friendly and helpful!
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February 2024 by Susan McGowan
The techs are very good and helpful during my visit.
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February 2024 by Edmund D.
My wife visited LensCrafters in Cherry Hill, seeking prescription lenses for a pair of sunglasses. Upon expressing interest in a specific brand, we were assisted by an employee named Lana. Unfortunately, the service provided by Lana was less than satisfactory. Despite inquiring about the lenses, which we were told would cost approximately $380, Lana did not offer any detailed explanation for the pricing nor did she attempt to explore alternative solutions with us. Her demeanor appeared irritated, and the interaction concluded with her merely printing out insurance coverage information, leaving us feeling unwelcome and somewhat discriminated against. This encounter underscores a pressing need for improvement in customer service training for the staff.In contrast, our subsequent experience at the Deptford location was exceptionally positive, thanks to the assistance of Mickayla and Daniel. Their professional and helpful service starkly contrasted our previous experience, ultimately leading us to purchase the glasses there. This disparity in customer service quality between locations is noteworthy and something that LensCrafters may want to address to ensure consistent positive customer experiences across their stores.
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February 2024 by Matt G
Amazing service and very helpful staff.
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February 2024 by Alex R
Super friendly and exceptional customer service skills from Laura & Craig. I was in and out of there in 25 mins, and I couldn't be happier with my new glasses. Thank you so much!
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February 2024 by Jose Sanchez
Christian was very helpful
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February 2024 by rvrmn
To the people working at this store - you probably remember an incident in 2018 where you called security on me because you thought I looked suspicious. This is what happened - I have a bad spinal injury. This started in 2018 and it took several months of doctor's visits and an MRI before I understood what was wrong with me. For years I had been doing manual labor, and in 2018 I did a stint at Cinnaminson Walmart. My job was CAP-2 (unloading trucks). The workplace was severly abusive and full of intimidation and bullying. It was very abusive. When hired I asked if I could work part time and the abusive manager lied to me. As a result I wound up overworking myself and disabled. My injury has caused me pain every day since 2018. I cannot drive, attend school, or work. It hurts bad. It's bad. I have terrible headaches and cognitive impairment because the nerves near my brain are pinched. The doctors don't know if it will heal. My disability is bad. It's bad. It has ruined my life. The reason you perceived me as suspicious is because the nerves near my brain were pinched. And it HURTS trust me. This is what happened. At the time of this incident I didn't know exactly what was wrong. This disability has upended my life. For a few years now I've suffered sciatica pain. And it's because I was preyed upon by an abuser at Walmart. I haven't gotten a dime in compensation for this abuse. To anyone reading this - I strongly advise against working at Walmart. There is rampant abuse there. I had plans to pursue a career and start a family that might never happen now. I worked at the Cinnaminson Walmart. that's where I was abused. I contacted OSHA and was told abuse is common at Walmart. My advice is to stay far away from Walmart. To the employees at this store - I'm not looking for any disagreement. This is an opportunity to learn about life. Please understand you might be annoyed too if people think you looked suspicious when you're not doing anything wrong. I'm just a humble retail worker like you. And yeah - my advice is to stay far away from Walmart. Horrible place to work.
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February 2024 by Stephen N
Quick and convenient service. Christian was able to assist me with my glasses and in a matter of minutes I was in and out. Extremely professional.
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January 2024 by James Henry
The staff here is very helpful and answered all my questions and got me the right glasses to fit my needs
