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March 2024 by Olinda Ayala
PLEASE READ THIS: This location is scamming customers. My husband bought me a jersey at this lids location that was too big. When we went to exchange it...they didn't have my size so they gave me a gift card because the initial purchase was with a gift card. When I returned to use my gift card the balance was 0. Neither lids or this location is taking responsibility even with the evidence we've provided.
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October 2023 by Luis Galvez
They must have better customer service, the person who was in charge yesterday has no education at all and when I go to pay I tell him, give me a bag and I don't have it, I had to take the items in my hand, I was embarrassed and embarrassed to see one young person with no desire for work
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August 2023 by Nora Dunne
Managers need to train employees better to interact with customers.
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July 2023 by Marisa Vilar
Company needs to hire better employees who have customer service skills!!
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August 2022 by Matt stoots
Wish I could give 0 because of the disrespectful guy who told me the store was closed as he lets people in and out before the closing time at 8 o clock. Lost a buyer
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May 2022 by Michael
Chris was a great guy and made sure I had the hat I wanted. Helped me with a custom hat and I am already getting compliments. Thanks Chris!
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February 2022 by Kipaji Miles
Terrible experience around Christmas time! The lady making hats was very rube.. I would not recommend anyone to visit this location!
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January 2022 by Joe Pawlicki
They embroidered some LL Bean stockings I bought and did an awesome job. Great staff.
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December 2021 by April
Looking for hats? Come here
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August 2021 by JUST ONIE
My go to hat place they never dissapoint
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May 2021 by Carolina Pichardo
My son likes fitted hats so we like to go there is nice
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March 2021 by Ronald Odom
I love hat's
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February 2021 by Steven Sodicoff
So I was just shopping around and looking at hats that were relatively cheaper and I saw this nice Nike hat for $22. I went to checkout and the guy said that it was $28. When he gave it back to me he had scratched off the part of the barcode that had the price on it. NEVER SHOPP8NG THERE AGAIN!
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April 2020 by Goldengun451
do u guys have the Yankee with no BRIM?
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February 2020 by Marilyn Rosa
Worst customer service. My fiancée and I drove 2 hours to the Cherry Hill Mall looking for Jersey Shirts for the super bowl on Sunday, we entered the Lids store and ask if they were any Jersey’s available for the 49ers. The sales associate response was rude and arrogant! How do you tell a customer It’s in front of your face and that’s all we have! I will never shop there again. What ever happen to having friendly helpful associates that are always willing to help. Company’s really need to look into who they hire today because of people like him a lot of companies go out of business!!
