LOFT

Women's Clothing
Hours: LOFT offers an effortless, undeniably feminine style with modern and casual clothing. The collection includes tops, sweaters, dresses, pants, jeans, shoes, and accessories, with options for petites. LOFT creates clothing that is carefully crafted, ultra-wearable, and designed to work for every part of a woman’s life, from home to work and weekends. The brand focuses on pieces that are about the vibe as much as the details. Customers have experienced great customer service at LOFT. One reviewer found the exchange process very easy, with an employee calling to ensure they received their exchanged item. Another shopper highlighted the neat and organized store environment, with gorgeous floors and light fixtures. The shopping experience was enhanced by an employee who was helpful without being overbearing, offering compliments, assisting with dressing rooms, and taking care of items. This employee also engaged in a nice, genuine conversation at checkout. A third reviewer appreciated an employee who was kind, helpful, cheerful, knowledgeable, and polite, assisting with perusing store inventory, the clearance section, and even the jewelry section. This employee's familiarity with the store layout was a significant help in finding needed items, resulting in an "A+" customer service experience.

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1. Cherry Hill, New Jersey