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November 2023 by Tina Barber
Taylor is an absolutely sleep magician. Not only was he thoughtful and attentive, he really listened to us and helped us make a meaningful investment in our best sleep. He went above and beyond to meet our needs and kept us in the price range we needed to stay in.
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November 2023 by Eric Lobenfeld
I was very pleased and impressed with the sleep expert Joe. He was very knowledgeable, knew the answers to all my questions. Showed me several mattresses and explained the differences. I like the one I chose. Hopefully I will like it when it’s delivered and set up.
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October 2023 by Sunny Kim
Super pleasant purchasing ever! Our sales rep was Joe and I would say he was the best sales rep I ever met. I like to to know about the product I am getting and also to make sure I get the right product for me. And Joe s knowledge about the products are amazing and helped me so much to choose the right one for me. I've been waking up several times every nights for past few years. BUT! for the past few days with the mattress I purchased , I haven't wake up not even once! Joe gives no pressure to purchase and made me feel comfortable to take a look at the products as much and as long as I needed to . Very friendly but also professional at the same time. I would give 100 stars if I can. Thank you so much Joe ~
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September 2023 by Barbara Oakes
Taylor was our sales person. He was great. Walked in expecting to spend 3-5k. 8000 later…. Hope I am happy with product as I as with Taylor’s assistance. He spent over 2 hours with us and. Answered all my questions….
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August 2023 by John Oehlers
Mia was excellent! Very helpful in explaining the different types of mattresses, no hard sell, explained the 120 day return policy and got us set up with the financing very nicely.
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August 2023 by Elisa Silva
AMAZING EXPERIENCE from a NEW Mattress Firm customer—Thank you Taylor for the excellent customer service. You truly went above and beyond to answer all of our questions and explain the differences in quality of all of the mattresses. Taylor was so attentive to every concern we had and was so knowledgeable!!! We were able to purchase the perfect mattress that addressed all of our needs. Thank you for your professionalism! We will always shop at Mattress Firm for any future mattress needs.Thank you again.
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August 2023 by Scarlet Rowe
I needed to find the right bed for my elderly mother who resides in an assisted living facility. I was a bit stressed as I was pressed for time and wasn't really sure what to get tec. Sales associate Mia was incredibly helpful and kind. She helped me navigate choices easy and painlessly, and got me set up with everything I needed. The experience could not have gone better.
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July 2023 by M Mandal
Joe was extremely patient and knowledgeable. He is very passionate and did everything he could to make sure I found the mattress that was right for me. Would absolutely come back again in the future.
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July 2023 by Ayana D
I had a great customer service rep by the name of Taylor. He was very knowledgeable and answered all my questions. I highly recommend anyone to see Taylor and buy a mattress especially if your looking for a good quality mattress. Delivery service was great as well. I am a satisfied customer.
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July 2023 by 72ocutter
We stopped here to get a full sized bed for our daughter. Taylor was extremely helpful and knowledgeable about everything in the store. We spent about 20 minutes with him and made a firm decision on which mattress to buy. Best part was it was delivered 2 Days later. We Missed the next day deadline unfortunately.
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July 2023 by Janice Wilensky
Joe was fabulous!! He took time explaining the mattresses. He has such extensive knowledge. My husband and I felt we got a great deal.
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June 2023 by Matthew Hirshland
Taylor was excellent to work with. Very knowledgeable and attentive. He helped my wife and I pick out our perfect mattress.
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June 2023 by Rose Centeno
Went to purchase a new adjustable frame for back issues and Lilly took care of me ! She went above and beyond to ensure I came back and purchased the best product for my concerns ! She was very knowledgeable and ensured she explained every detail of the item I eventually purchased !Thanks
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May 2023 by Andi Rose
I had a wonderful experience. My salesman Taylor was extremely knowledgeable, and helped me pick out the perfect mattress. I’m so excited . It’s being delivered in 3 days . Thanks again
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May 2023 by Heather Defrancis
Lily!!! Was amazing!! She had me and husband in a new bed in less then an hour!! She was so amazing! Patient, knowledgeable she was everything you want when you need help in a fix.