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August 2023 by Google user
Wow! So awful I didn't even let them finish the service and left. My hair looks like I'm stuck in a bad 90s movie. Very splotchy highlights and really bright streaks just at the front crown area of my head. Some areas were just completely untouched from the full highlights service I purchased as they are areas I couldn't see so she thinks I wouldn't notice. After she did this to me, she started saying it's because of the bad water in NJ and because I waited too long to highlight and because my hair is so resistant. Then she said this is the best she could do. Of all the things she said to me, this last part is the truth! This is the best SHE could do because she lacks skill, technique and customer service skills. Don't even buy a Groupon. They charge you 40 to 30 more extra once you're in the seat if your hair is below your shoulders. Not sure what the rate is because she told me both prices. I was charged 30. This is not abnormal for salons if you have long hair but it usually depends on the length and the rate is usually more transparent. Shouldn't be told once I'm in the seat while gauging what I'd be willing to pay.
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July 2023 by Christina Kwon
Wow! So awful I didn't even let them finish the service and left. My hair looks like I'm stuck in a bad 90s movie. Very splotchy highlights and really bright streaks just at the front crown area of my head. Some areas were just completely untouched from the full highlights service I purchased as they are areas I couldn't see so she thinks I wouldn't notice.After she did this to me, she started saying it's because of the bad water in NJ and because I waited too long to highlight and because my hair is so resistant. Then she said this is the best she could do. Of all the things she said to me, this last part is the truth! This is the best SHE could do because she lacks skill, technique and customer service skills.Don't even buy a Groupon. They charge you 40 to 30 more extra once you're in the seat if your hair is below your shoulders. Not sure what the rate is because she told me both prices. I was charged 30. This is not abnormal for salons if you have long hair but it usually depends on the length and the rate is usually more transparent. Shouldn't be told once I'm in the seat while gauging what I'd be willing to pay.
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May 2023 by Tamam Harb
Finally, a professional hairstylist that is experienced with curly/wavy, frizzy and growing gray hair! The ladies are very knowledgeable and passionate about hair-coloring and highlights. Ria is the hair Goddess! I’m so thankful.
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March 2023 by Kayleigh Miller
A few months back I went here for a full head of highlights because I am a college student and had a Groupon. A guy gave me my hair cut and it was probably the best haircut I’ve ever received. This older woman with bright white short hair did my highlights and oh my…..I have had splotches all over my head for months but can’t get it fixed because my hair is so damaged. On top the bleach was left long enough for developing and it is this bright blonde. Then there’s orange splotches on the top where the bleach wasn’t blended properly and on the sides of my head. Underneath the top it is this brassy dark orange color and basically I have splotches all over my head and different colors all over my head. In my opinion coloring hair is an art and you should be proud of your art I would hope she isn’t proud of what she did to my hair. As a professional she should’ve never let me leave the salon looking like this when blatantly there’s something wrong with the outcome of my hair. I have social anxiety and was mortified and just wanted to leave so I didn’t bring it to attention. I just want to leave this review to let everyone know my experience at this salon. I posted my hair on my social media and people were all saying what had been done to my hair should be a crime. It’s sad.Services: Hairstyling
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December 2022 by Karen Dougherty
Toni makes sure you walk out with a perfect coloring! Staff are friendly! Parking accessible, Clean Shop. Affordable rates.
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September 2022 by Anuradha
Donot consider buying their groupons, it is a complete scam, they will ask you to pay full price and tell you 10 different reasons why they can’t accept a Groupon. My stylist was tony and I did verify if they will accept the groupon i have while booking the appointment and they said yes but declined during payment and asked for full price. Very disappointed with the lack of basic business moral. Never going back again !!!Services: Hairstyling
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September 2022 by Ben Schwartz
I recently called at 4:03 on 08/12 and spoke with the receptionist, who actually hung up on me. I called back and said we may have been disconnected and asked for the Manager/Owner, and she said that she hung up intentionally. When I proceeded to say that was incredibly rude, she said "well I am rude" and proceeded to hang up again. This was a disgusting experience and whoever is handling the front desk to "make appointments" should be dealt with accordingly. I feel bad for anyone who calls this business and gets this receptionist again, and will be complaining to the owner directly as well.
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June 2022 by barb Larr
I try to use a Groupon to have my hair done and they would not take it, after I have already brought it . She was not nice about it .... Dont use them Specially if you have a Groupon .
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June 2022 by karen bevilacqua
Raymond was absolutely amazing talking to me after showing him pictures. He showed me how to make the most of my facial features with my hair. The cut was great and easy to take care of as he explained everything. Aubrey was easy to talk to about making the most of my color. What a welcoming place! I’ll definitely be back!Update- Elvi is a master hairstylist! She cut my hair using techniques she learned abroad. What a cute spikey cut I received. Thank you! Always a wonderful experience!Services: Haircut
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June 2022 by Yuliya Malaty
Got my hair done here 1st time and I loved it! Ria was amazing! She did exactly what I wanted. So glad I found this place!Services: Haircut
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June 2022 by Hali Richmond
Elva was the best she does an amazing jobServices: Haircut
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June 2022 by Kelley T.
The first time I came to this salon I had a Groupon. I fully want to compensate people what they deserve but not being from the area I've had trouble finding someone I've liked and have walked out of so many appointments five hours later and $350 poorer and hating my hair. So Groupon seemed like a great way to try somewhere new without breaking the bank to just test it. My mom bought me the Groupon for my birthday because I'd given up. This being said I fully brought enough cash to tip over 20% for the full amount and still tipped her. Elvi was my stylist on my first trip and was very rude. It was a Sunday and the door was literally locked bc there weren't other customers. She was rude to me about using a Groupon and said it wasn't worth her time and rushed the appointment. She never asked what I wanted for my haircut because I wasn't paying full price and the entire time she said how awful my hair was. I work in restaurants and work a lot. I did dye my own hair during shut down and she gave me a lot of trouble for it. But it's embarrassing and uncomfortable when someone tells you over and over what a mess you are like truly it isn't THAT BAD. I'm coming to a salon bc I know my hair needs attention from a professional, not to be told how awful it is and made to feel small. She also upcharged me saying she used way too much product and had to. Which okay I paid it no problem but my hair isn't particularly thick or anything. Enter Toni today! She was kind and asked all along the way what I wanted. She also made me feel welcome. I'm glad I gave the salon a second try, I will now be a regular of hers. I live in south Philly but am happy to travel for the right person and Toni is it! She's a true professional and a great person. I recommended this salon but make sure you get the right person!
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April 2022 by fee R
CHECK YELP FOR REVIEWS (this salon pays customers $20 for reviews so dont trust) If i could give zero i would. First, i spent around $250 for "highlights" (baby highlights), glaze, cut and blow dry. My hair orginally was down to my lower back i spent 2 years growing my hair. When i called, i explained to the lady on the phone, ive had terrible experiences with my hair and i want the BEST person to do my hair. The lady said ok, were all good at highlights. When i got there, it was an older lady (same lady i spoke to on the phone) and I explained to her again, what i wanted and to keep my hair long just cut the dead ends off. She completely ignored everything i wanted and this is what i was left with. Uneven color, brassy hair, not even sure if my hair is even or not, my baby hairs are dyed and brittle and my hair length... i cant even do a low bun. I am extremely dissatisfied and disappointed. I told the lady this is my mommy makeover, i even explained im experiencing post partum hair loss and i trusted her since she said shes been doing hair for 20 years. I wouldnt recommend this salon AT ALL. Now i have to pay more to fix my hair. Worst experience. Her name was elvi if youre wondering. Do not go here for highlights. Oh, and you get $20 discount to post reviews on yelp and other social media sites, so dont even trust the "good reviews". I asked to speak to the owner in regards to getting a refund for the damage done to my hair, raymond (owner) refuses to give me my refund even tho he AGREED what was done to my hair was not to his "salon quality ". WORST PLACE TO GO TO AND WORST CUSTOMER SERVICE (raymond's colorist hung up the phone on me 3 times when I politely asked her about coming in to speak to him). Raymond doesn't care about reviews or if youre hair is damaged by his salon and rather keep your money and leave you with damaged hair and poor reviews. DO NOT GO HERE IF YOU LOVE YOUR HAIR. YOU WILL REGRET IT. please read scroll thru all reviews, there's multiple women who said this salon cut all their hair off and left with damaged hair. I wish i never step foot into this salon.
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April 2022 by Carmen Canales
Always love my hair! She's awesome, never cuts more than I've expressed. The color is always right! The place is immaculate, friendly atmosphere, awesome music plays overhead, and plenty of parking. I've definitely found a new beauty salon!!!
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April 2022 by Felicia R.
If i could give zero i would. First, i spent around $250 for "highlights" (baby highlights), glaze, cut and blow dry. My hair orginally was down to my lower back i spent 2 years growing my hair. When i called, i explained to the lady on the phone, ive had terrible experiences with my hair and i want the BEST person to do my hair. The lady said ok, were all good at highlights. When i got there, it was an older lady (same lady i spoke to on the phone) and I explained to her again, what i wanted and to keep my hair long just cut the dead ends off. She completely ignored everything i wanted and this is what i was left with. Uneven color, brassy hair, not even sure if my hair is even or not, my baby hairs are dyed and brittle and my hair length... i cant even do a low bun. I am extremely dissatisfied and disappointed. I told the lady this is my mommy makeover, i even explained im experiencing post partum hair loss and i trusted her since she said shes been doing hair for 20 years. I wouldnt recommend this salon AT ALL. Now i have to pay more to fix my hair. Worst experience. Her name was elvi if youre wondering. Do not go here for highlights. Oh, and you get $20 discount to post reviews on yelp and other social media sites, so dont even trust the "good reviews". I asked to speak to the owner in regards to getting a refund for the damage done to my hair, raymond (owner) refuses to give me my refund even tho he AGREED what was done to my hair was not to his "salon quality ". WORST PLACE TO GO TO AND WORST CUSTOMER SERVICE (raymond's colorist hung up the phone on me 3 times when I politely asked her about coming in to speak to him). Raymond doesn't care about reviews or if youre hair is damaged by his salon and rather keep your money and leave you with damaged hair and poor reviews. DO NOT GO HERE IF YOU LOVE YOUR HAIR. YOU WILL REGRET IT. please read scroll thru all reviews, there's multiple women who said this salon cut all their hair off and left with damaged hair. I wish i never step foot into this salon.
