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February 2023 by Yuriy & Julian / Shev & Stew
serves not only whites, but "others"! If a professional refuses service - it is impossible or impractical! The prices are absolutely reasonable (if the shoes cost more than 40 dollars). A real professional, great job. If you don't like it, look elsewhere.
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January 2023 by Yuriy Shev
serves not only whites, but "others"! If a professional refuses service - it is impossible or impractical! The prices are absolutely reasonable (if the shoes cost more than 40 dollars). A real professional, great job. If you don't like it, look elsewhere.
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January 2023 by Debbie Nichols
Worst decision of my life!!! He ruined my $200 shoes and when I confronted him I told him I wasn’t paying for them to give them back because he ruined them he would not let me have them back, Do not go here!
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November 2022 by Jackie Smith
I've been to this shoe repair shop twice and he's never been able to help me. I needed my heels repaired. He said he couldn't repair the heel nor, could he put new heels on. I had a bag that needed the zipper repaired on the inside. He said he doesn't repair inside zippers. He didn't even bother to look at it. He got good reviews but, I'm wondering if they're from white people only. Not sure if he serves black people or not but I will be finding out!
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November 2022 by Ina Brill
Extremely disappointed with the quality of work and owner’s response.Dropped a very expensive pair of shoes and upon pick-up, the heal was damaged and the shoes were covered in specs of brown colors. Upon pointing these issues to the owner, he dismissed my concerns and stated none of it is a big deal. At some point he even stated that I am making things up and told me that next time he should charge double.He never apologised or offered a discount. Never going there again.
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May 2022 by Mary Abrams
The day before getting on a plane for a destination wedding, i saw the heel of my dress shoes needed repair. Called Shoe Repair Plus to confirm this could be repaired while i waited - got an immediate yes (others refused to even consider ). very pleased and thankful!
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March 2022 by Jon Sekera
Called to find out how much they charge to repair souls on boos and they don’t do it but the business is shoe repaid hmm sketchy and poor Customer service
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December 2020 by R T
The best
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November 2020 by Jersey L.
The guy that works here is so miserable that it's sad that he's in customer service. I asked if he can fix my mom's shoes and instead, he said to throw them in the trash and buy new ones. Even if that was the case, he didn't have to be so nasty about it. And mind you, getting a new pair would've been easy but it's just that they were her favorite pair so I wanted to get them fixed for her since it was just a problem with the heel. This guy shouldn't be in business the way he talks to customers. Not only that but he got extremely defensive, started yelling at me and started to insult me when I asked for him to refrain from disrespecting me and to keep it professional. I wouldn't even recommend this place to my worst enemy. Idk what this guy needs but it's def not a business.
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November 2019 by Kristina S.
I came here with my leather hiking boots after reading all the lovely reviews about this place. I don't know if I caught the guy on a bad day or what...but he took my boots, ripped them more, handed them back to me and told me to "throw them in the trash". Instead of getting upset I started asking questions about the boot, what needed to be done, what could be done, why "throw them in the trash" would be the only solution...nothing but short answers. So, I'll take my boots and find someone who actually knows how to fix leather boots. In the meantime, I can't wear them anymore since he made the problem worse.
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May 2019 by Pochi Mundrati
Excellent repair
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March 2019 by Max R.
I just moved to the area & was looking for a solid shoe repair business, and I definitely found it. I dropped of some work shoes and some boots for my wife. The business owner was very nice and did a great job polishing both pairs of shoes. I would strongly recommend this place =)
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March 2019 by Debbie Light Miller
Edgar does a great job in repairing my shoes. I am a customer now for almost 10 years and I have never been disappointed. Thanks for the excellent work Mr Edgar
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February 2019 by Murad Ziyad
They have creams and shoe wax for sale but if you want your shoes shined you have to leave them which may be an inconvenience.
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December 2018 by Kimberly D.
Been going here for years! He has really restored my shoes and I have saved so much money from not having to buy new shoes! He tells you upfront whether he can fix your shoes or not, always delivers on time, and goes the extra mile to make sure your shoes look it's best (replace heals and for not extra cost, colors in the scratches/scuffs). TIP: please be extra careful and slowly approach the business. Business is awkwardly located on Berlin Road...if you're not slow enough, you'll miss it.