-
January 2024 by Anthony Paul
Always Clean and Fresh, the staff are very nice and helpful
-
December 2023 by William & Melissa Smith
Scrolling through these reviews I shouldn’t be surprised at my experience there. I was there today for the last time today. The Asian woman at the self-service registers basically accused me of stealing because I missed a roll of paper towels. Said she had to “audit my purchases.” Very obnoxious and accusatory. I had a second order to pay for that she wouldn’t let me ring. I ended up leaving it. The manager claimed she was just doing her job? Really? Does she treat all customers like that? Is it her job to run around the self checkouts yelling, screaming and accusing? Note to management: Don’t bother replying, I won’t be back. Nor will anyone I can share this experience with.
-
December 2023 by Kia Jones
There were a few people working the deli counter. There were 3 customers including myself. They don't have numbers. The two customers there before me were being served. When they were done I waited. I'm guessing she was the deli manager, she was NOT friendly. She basically ignored me for a few minutes. It looked like she was training a new employee.She sent him to wait on me. Surprisingly as soon as another customer appeared she got them help immediately.The bright spot is the new employee that cut my order. He was pleasant, friendly and and absolute breathe of fresh air.I also interacted with a bakery associate. The rye bread was on its last sell day. I asked if they had fresh bread in the back. She never made eye contact and seemed annoyed that I asked for fresh bread. They did NOT have any fresh rye bread. I had to buy Pepperidge Farm rye bread.The checkout area was also a disasterThis was my first and last shopping trip there. I only stopped in for a quick deli run. At first glance there are some unhappy and unfriendly workers there.
-
October 2023 by Margarita Genova
If I could, I would put half of star. Today is a second time when I was waiting in line and the customer in front of me was talking personal to the cashier for about half an hour. Finally I interrupted their conversation and said that my time is valuable. The woman who was talking to the cashier started yelling at me " Really! You are waiting! Who cares!" And started insulting me. I requested for the manager to come and the arrogant customer escape. I told the manager the whole story and surprisingly the manager took the side of the cashier who was talking personal during business hours when customers were waiting. The manager said to me " she was not at work for a long time and her customers were missing her, that is why they talk to her", pointing to the cashier. What a lame excuse that a manager makes for her employee who is not performing her job! What a horrible customer service! I will not return to that store ever again!
-
October 2023 by Jack Sklar
This ShopRite is very good. The employees are very helpful. Self checkout is not crowded, food was fresh.
-
October 2023 by Cesar Alexis
This is for the shop from home experience. 4.5 stars for the actual store, which is clean and well stocked generally.The website ordering is very functional right on thru the scheduling and text messages for substitutions. There is one friendly guy who is always pleasant when he brings groceries. A different guy who comes with pigtails is terrible and sloppy. Stupid things like putting bread with a bundle of bananas and loading the trunk with zero care. Any produce listed will probably be rotten or otherwise unusable. This necessitates having to go right inside 80% of the time because something was damaged or something else. We want to use it, it SHOULD be convenient but it is less so when you have to go behind them so often to do it right. Especially after paying a fee for it.
-
September 2023 by Naomi L.
Horrible treatment of employees, and health code violations. There were maggots in the rice this past august and no through inspection took place.
-
August 2023 by Jackie Dee
Be careful if you use shop from home- consistently get beat up produce. Just opened large package of raisins with expiration date of 7/4/23… didn’t check when received. Last time for me.Must be more profitable unloading expiring meat/ inventory on shop from home customers than keeping customers.Very disappointed in low quality for high prices.
-
August 2023 by Krystal Latane
Good Evening Google Family. I visited this Shop Rite location yesterday after my terrific workout at the Edge Fitness Club in Voorhees, NJ. I wished to visit a Giant. But I notice there are no Giant supermarkets in NJ. Or at least I have never seen any or heard of any. So Shop Rite it was. There was also the option of Acme. I believe that Shop Rite's prices are cheaper than Acme. I needed to purchase some Polident for teeth for Mom, plus some turkey sausage and hash browns for breakfast for us. We go thru turkey sausage like they are going out of style. Everyone that I interacted with at the Shop Rite was so kind. I asked a young lady where the turkey sausage and hash browns were. She was stocking items and she stopped what she was doing to help me. I believe her name was Lori. Then she wished me a Great Weekend. I also complimented the young lady at the self checkout. She looked like someone that I knew. She was also very friendly. I had a great experience here and I would definitely return to visit.
-
August 2023 by E-roke Kenedi
Boy, this location went downhill. The young black cashier said nothing as I set up to bag my groceries - what, they can't get kids to bag groceries anymore? After I was done she handed me my receipt and said nothing. Not sure if she has an issue with Caucasians, but someone should tell this bitter kid that greeting the customer is part of the job, regardlessof the customer's race, ethnicity, etc.I remember years ago there were friendly, knowledgeable employees. Now all I see are lazy, bitter kids with a sense of entitlement and a "woe is me" complex. Oh, the struggle.
-
July 2023 by Jeff De Marco
A good place to shop with just about everything you need and good prices. Worth going in to see in store sale items also.
-
May 2023 by Gene Letts
I shopped there last night and the store is always clean and well-stocked. I wanted to mention the cashier, Usha (sp?). I always make a point to get in her checkout line when I see her. She's always so kind and pleasant. She's a true gem.
-
May 2023 by Donna Slack
Store is overpriced ..the female worker ignored me at self checkout when I needed to remove an item so when another lady said "she needs help" the employee says I see her I got two eyes can't wait till 5 o'clock.. blah blah blah
-
May 2023 by Emily C
Customer service is terrible. Don’t go here unless you want to get berated by the employees for asking the simplest of questions.
-
May 2023 by Rob F.
I went this morning today at around 11 and the customer service was just abhorrent. I was checking out my groceries and I heard one of the employees berating one of the customers. Apparently, the customer wanted to use a coupon for an item, but it did not qualify for a discount because of the weight. An employee came over and the customer asked this employee if it could still be used since the weight was pretty darn close. She told the customer that the customer needed to "read the coupon better" and to stop yelling at her, but the customer wasn't yelling. If anything, it was the employee. The employee eventually walked away very rudely, and the customer had to wait for someone else to help her. If it was one of the high school employees who work here I would understand because they don't have the experience or work after school or whatever, but this employee was around my age. I do not want to shop here if the employees/managers are quick to insult my reading ability or emotional intelligence if one of my items is 1/8th of an ounce off from a coupon's restriction. I don't know if it was the weather or the customer's race or something, but that is not how you treat any customer. Furthermore, I am shocked that no other employee stepped in, either to help the customer or to correct the employee. To anyone reading this, it might be best to avoid the customer service at this one.
