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November 2023 by Max Aronow
It's a nice showroom and it's never very busy so you can get personalized service promptly
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September 2023 by Cee H
The staff was amazing and all I bought was a pillow which is amazing by the way. I would come back just for the staff alone ? love from Philly
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August 2023 by Corinne Lanshe
Gregory was such a helpful guy! We walked in expecting to just test the beds and walked out with a bed and base ordered. He made everything so effortless. Can't wait for our bed to arrive!
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June 2023 by S P
Mr. Gabriel of Cherry Hill .... wow! some sales guy you are!!...you seemed polite in store, but so rude of you to call and argue with your customer. as i recall you said "why waste one hour of my time. that is stupid". nice going!I hope someone coaches you from corporate that every sales opportunity does not convert into a sale. Did you just get here from a old car dealership?
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May 2023 by Samantha Tarantino
Everyone was very nice and helpful! Found the perfect bed.
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May 2023 by Samantha T.
Extremely nice and helpful. I don't understand why the other reviews are so negative. Everyone was patient and kind. I never felt pressured to buy anything and they tried to help us find the best deals. I had a great experience. Thank you!
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February 2023 by jill morris
This was a great experience. Customer service was exceptional!!!
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January 2023 by Motunrayo Sadulaih
I highly recommend Mrs Arnold Elizabeth to everyone looking for Forex and Bitcoin trader. Words can't describe the wonderful work you did on my trading account, I am delighted I trusted you and gave you a chance to help grow my $1000 in to $10,000 in just a week, Elizabeth my family and I are forever indebted to you for the financial stability you brought to our home, I advice the entire public to invest with Mrs Arnold Elizabeth contact her via WhatsApp:+1(562) 561-8670 Email:
[email protected]
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November 2022 by Brandy Hawk
Our salesperson, Nicole, was very knowledgeable and responsive to our questions. Highly recommend!
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October 2022 by David Quaintance
warm, comforting and knowledgeable of the products. never intended to leave with a new bed walking in but left with a new bed , sheets and more
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September 2022 by Farelen Gonzalez
The experience at the store was good but whoever they use for home delivery is one of the worst and disappointing companies I have ever dealt with. When you place the order in the store delivery times are at least 1 1/2 out months out. The address that was imputed by the sales associate was incorrect. He basically missed a number so when I called to correct it they had to cancel my original order and make a new one. That pushed my delivery date another month initially. After calling and harassing them they were able to move it to 12 days after my original delivery date, which is still insane but at this point my hands are tied. They begin to prompt you a week before your delivery with a time frame of their arrival, my arrival window was 7:30am-10:30am, so we begin to prep the night before because it’s so early….you know taking the old mattress off, removing pieces of my bed frame for the new base to fit, following all the instructions they give you. We even sleep on the floor because they are coming first thing in the morning. The morning of the delivery, I get up at 6:30am, move some last minute things out of the way and at 7:55am I receive a phone call, I was thinking it was the call ahead call that tells you they are 20 minutes away, but I was so wrong. The call was to tell me that they are delayed and they won’t be coming until 3:30-4:00pm with the added “we apologize for any inconvenience”. If they would have called me the day before and told me about moving the delivery window I would not have taken my bed apart and slept on the floor. I would have had enough time the day of delivery to prep. They are completely, rude, disorganized, and inconsiderate. Their beds are good but the service they offer after they get your business is really terrible. Please be aware.
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August 2022 by Fara Gonzalez
The experience at the store was good but whoever they use for home delivery is one of the worst and disappointing companies I have ever dealt with. When you place the order in the store delivery times are at least 1 1/2 out months out. The address that was imputed by the sales associate was incorrect. He basically missed a number so when I called to correct it they had to cancel my original order and make a new one. That pushed my delivery date another month initially. After calling and harassing them they were able to move it to 12 days after my original delivery date, which is still insane but at this point my hands are tied. They begin to prompt you a week before your delivery with a time frame of their arrival, my arrival window was 7:30am-10:30am, so we begin to prep the night before because it’s so early….you know taking the old mattress off, removing pieces of my bed frame for the new base to fit, following all the instructions they give you. We even sleep on the floor because they are coming first thing in the morning. The morning of the delivery, I get up at 6:30am, move some last minute things out of the way and at 7:55am I receive a phone call, I was thinking it was the call ahead call that tells you they are 20 minutes away, but I was so wrong. The call was to tell me that they are delayed and they won’t be coming until 3:30-4:00pm with the added “we apologize for any inconvenience”. If they would have called me the day before and told me about moving the delivery window I would not have taken my bed apart and slept on the floor. I would have had enough time the day of delivery to prep. They are completely, rude, disorganized, and inconsiderate. Their beds are good but the service they offer after they get your business is really terrible. Please be aware.
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July 2022 by steph des champs
Just browsing and shopping around for a new bed.. this was the winner... can't wait to order and receive our new bed.
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January 2022 by Odessa Michael
Great customer service. Enjoyed working with Greg who took the time to get to know me in order to better support my consumer needs.
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January 2022 by Carmeletta Brown
I really appreciate the opportunity to try out this bed ? it's a great investment for me. Because I'm getting older .
