December 2022 by Paul S.
I called the 800 number about a deposit not displaying on my Saving account. After getting through the AI, I finally got someone who was clueless. They put me on hold for several minutes. When he came back on line he tells me I have to go to a branch. I thought web site issues were handled at a higher level? Just awful customer support anymore. I have been with this bank through Wells Fargo (2010 - now), Wachovia (2001-2010), First Union 1998-2001), CoreStates (1996-1998), New Jersey National Bank before that.
