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November 2023 by Maria S
Gina was so helpful in helping me put an outfit together for a special occasion. She wasn't pushy to makea sale and wanted to make sure that I was happy with what I was purchasing. She literally spent si much time with me. Loved that she was honest in what looked good. I will definitely come back and shop at this location
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June 2023 by Hilary Claggett
Best selection and service among women’s clothing stores in Chester, including the boutiques on Main Street. Jill helped me find two perfect pairs of jeans. They know the fit of everything in the store.
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January 2023 by alex kennedy
they close at 6pm which is absurd, should be open till 9
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October 2022 by Lisa
Great Experience!
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August 2022 by Aileen Barry
Worker would not return a gift because it was just past sixty days. No store credit nothing. Stated the shirt could have been from anywhere even with a receipt and the original tag and box. The Store manager was so nasty told me there’s nothing she can do and they don’t even carry it. The shirt was still on their shelves. I’ve never been treated so unkind and unprofessional it truly felt like mean girls of Beverly Hills laughing with each other that nothing could be done. Won’t be shopping there again.
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May 2022 by Susan Jones
Second Excellent shopping experience. The store is spacious and the mershandise is well-organized and neat. The sales staff is helpful without being pushy.
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May 2022 by Mary Cecere
I wasn't there I was shopping at the Gap
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June 2019 by Wendy Kusek Benemerito
I always come here when I need a special something, and never disappointed! If you live in the Chester, NJ area, Nancy is a DREAM!! She was so genuine and sweet, and I could tell she loved helping me!! She deserves a raise!
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April 2019 by Jacqueline G.
I have been shopping in this store for six years. In fact, everything I own was purchased here. I am a business professional and the clothing I purchase at White House Black Market is always classy and fits well. I also purchase my casual wardrobe here. The sales personnel and in particular the store manager go out of their way to assist in finding just the right items that will flatter you. They are always courteous, friendly and professional. I don't shop anywhere else.
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April 2018 by Svitlana S.
This company does not deserve a 1 star! Very poor customer care! Rude sales associates! They loves your money, but treat you very bad when you come with a return... I was actually refused to make a return in this store. Sales associate did not listen to my explanation and just refused it! I am going to contact EVERY customer affair company I can find in NJ to complain. I live in this beautiful area for 15 years, and it is no place here for greedy liars! I feel embaresst and robed!
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April 2018 by Svitlana Zayika Sanford
Was in retail for years, really know what customer service should look like! High end store? Not at all! I was treated better at Walmart and Target, which is not so fancy . Sales person think it is her own store , rude and very unprofessional!
