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February 2024 by coriolanus taylor
They found the problem I had with my car and got me back on the road fast ?
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February 2024 by Stephen Wermuth
I had to have a tire replaced. I was pleasantly surprised by the condition analysis report. I wasn't expecting it. Also, had the air filter replaced which was flagged in the report. The mechanic was open and honest with me and I appreciate that!
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February 2024 by Dominick Camillo
Great service and fast
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February 2024 by mike sandoval
Great service friendly staff
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January 2024 by Thomas Flemming
Very good service
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January 2024 by Jay Doskis
We had to buy a battery. The store was very busy but was able to get the job done a lot faster than expected.
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January 2024 by Lauren Hill
While I have had issues with this location in the past, they have also taken good care of my car when I'm in a bind. I needed an oil change as well as some other much needed maintence - and they had me out of the store in roughly two hours. Harry, Dan, and the rest of the crew there did a great job keeping me informed and working on my vehicle. I greatly appreciated their work.
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January 2024 by Tomas Strouhal
Service center only, no more retail. No issues here. Had one tire replaced and reservation set up from Tire Rack. Took a little over an hour, so I recommend coming in early. Installation cost me $23.99, so very reasonable. Bathrooms are also available.
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January 2024 by Gringo Starr
This location has completely bottomed out,,, had an appointment for early oil change,, 6 hours later still sitting outside, cancelled and left.... Lately every time I go there there's an issue with workmanship,, I don't trust the " mechanics " there anymore,.. won't be returning
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January 2024 by LeRhan Bumbrey
great customer service
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January 2024 by Phil Duba
First, the service, check-in process, work performed, etc., was good. My issue is if I schedule an appointment for noon and am not called to pick-up the vehicle until 6:15, there is something wrong with the process of service at Pep Boys. There is zero reason if I book an appointment for car service at 12 that a standard oil change is not completed by 2, at the latest. Otherwise, what is the point of having "appointments". If I had stayed at the service center, would it have been worked on sooner, I'm not sure.
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January 2024 by Tom Bowen
I made an appointment for 8am for a tire repair for one specific tire. There were no technicians here. I watched them pull my vehicle in at 9:30. An HOUR after that they tell me all the other things they found wrong with my vehicle. Why are you taking my car apart if all I wanted was a tire repair? Anyway I agreed to the additional maintenance and was told I’d have my car back in 30 minutes. It’s been an hour since then and they are still not done. I didn’t make an appointment for a simple repair thinking I would be here for 4 hours. Don’t allow for appointments unless you’re assigning a technician to it. If that technician calls out, notify the customer.
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December 2023 by Mina Llona
This place is horrible. Everytime I come here I have an issue. I came in to fix a flat and they led me to believe I needed a new tire. When I came to get my car and noticed they were charging me for 2 repairs I noticed they worked on both back tires. They had fixed the tire I came in for and then replaced the other tire. I was not having a problem with the other tire and am very annoyed because I was misled and have been waiting for 2 and a half hours. Now they are changing the tire I was not having a problem with back to my original tire. A complete waste of my precious time.I came back to leave another review... it's 2023 and this place is still terrible... had an appointment, waited 1 hour for a tire plug and they still didn't get my car on the machine. I left.. ridiculous.. they do not care about the customers time.
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December 2023 by Meggie Blechinger
It's my pleasure to write a review to the pep boys they are very friendly it's like you are home very friendly thank you thank you all the staff at cinnaminson New Jersey you guys are the best they are honest and kind I recommend to all my friends and family and you should try I'm truly blessed may the Lord bless each one of you and happy Holiday to all Maggie
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November 2023 by Robert Emory Jr
I’m not the type of person to ever leave a bad review because to be a one star you literally would have to do something atrocious in my opinion but that’s just me. However with that said idk how you can schedule a appointment for something as simple as a plug in a tire which I was going to do myself until I walked in and realized it’s just a tire service now. But idk why I scheduled a appointment that I showed up 20 mins earlier for to get the plug done to be told that cars came in and that it’s going to be a 1.5hr wait to get my tire plugged. Like I came yesterday and the guy at the desk said I’d be in and out in 30 mins because I was making a appointment and I come in today and they tell me cars came in so there would be a wait. Like the whole point of a appointment is so your ready when I arrive. Can’t say anyone was not nice and don’t know how well their techs perform which is why I’m still giving 3 stars for their sake! But it seems like making a appointment means nothing.