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December 2023 by Eileen Smith
I come and do my shopping on a regular basis. I have only good things to say about associates who are out on the floor restocking, checking dates, picking up misplaced product, etc. When approached they have been more than happy to tell me where I should find an item. They are friendly and extremely helpful. The cashiers I have gone to are also very professional and always greet you as they begin the checkout process. Store is always stocked and very clean. This is my go to ShopRite and I live closer to two other ShopRite stores.
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December 2023 by Arlene Colon
Just had the worst experience I ordered a week ahead online catering order and cake. I go to the bakery and the lady said she doesn’t have the cake I ordered and that they don’t do online order..so I’m like then why do we have an option to do it online…she says give her 15 minutes and she will have the cake made like how I ordered it. Then I went to the catering department to pick up my food and all the food was freezing cold… you would expect the food to be atleast warm if it’s a catering order . So I had to go home and it took about 2 hours for the food to get hot passed my party event time. I’m so disappointment I paid close to $300 for cold food and the lady to say she doesn’t have my cake and I had to wait there. I would not recommend ordering catering from here you are better off ordering from an actual restaurant and expect hot/warm food and worth the price.
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December 2023 by Eileen Bloor
Went shopping on Friday, picked up circular. Many good values in the ad, cashed out, bill seemed high. Called manager because coupons were not taken off. She informed me that the ad don’t start until Sunday! Why greet customers with a not current circular! Cancel order
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December 2023 by Carolyne Zawojski (Carol)
I love this store the only complaint I have is that they no longer allow orders over 25 items at self checkout. I prefer to to use self checkout because I hate waiting in line for slow as snails cashiers. I understand that it's because of theft but they have cameras all over even at the registers you scan from. They have checkout clerks who should be monitoring self checkout. Now I have to be inconvenienced because loss prevention and clerks aren't doing their job. Maybe lower some damn prices and people wouldn't have to steal
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December 2023 by Sandy G
I shop this store a lot. Normally I would say it is an average store but today I left really angry. I was at self checkout and I was getting ready to scan something I had in my right hand while I was putting scanned items in my bags with my left. The register locked up so I put the item I was trying to scan down on the register and a cashier ran over and starting looking thru my bags like it was an emergency or something. Then she says oh you didn't put that in your bag. I said no I did not. So she clears the register and scans the item for me like I was trying to steal it. Doesn't say oh sorry that might happen sometimes or this is how you can avoid that from happening in the future. Nothing. I am angry because I feel like I was just treated like a criminal. Also, I have purchased fresh cut up watermelon 2-3 times and found out it was old after getting it home and didn't bring it back just tossed it and it is very expensive. They won't ever receive grace from me again when they could not even acknowledge that they were mistaken today. If they are going to expect me to check out my own items and not supply enough manned registers for efficient service they should treat their customers/unwilling cashiers with more respect!
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October 2023 by Michael Schmitt
It was decent. Cashier was polite and respectful. Clean store. Well marked signage ( clearly stated times the liquor area opened) . Went early so lines weren't too bad.
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October 2023 by Cljk93
Saturday September 30th 11:04 am self checkout right near the stand up desk your worker wasn’t kind or polite at all -in fact was loud and makes me want to never come back here. I had a problem at self checkout and she asked me what the problem was lol. You really need to re-consider the people you hire. I left Delran for this store now can’t even go here. I bet Ravitz stores don’t treat you like this.
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October 2023 by Nathalee Rodriguez
My Bestfriend and I came here to pick up a cake for her son. There was no one in the bakery section. We waited a few mins then asked an associate for assistance to get a name on the cake. We watched Yaya from The Deli section walk behind the counter looking around for some stuff and then came to us and said did you need something written on the cake. She said the associate went on break . So she said I can try. So we let her because it was just going to be eaten by a bunch of kids (LOL) and we said Thank you so much because she went above and beyond for us. Very friendly and kind. Thank you Thank you Thank you!!!
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October 2023 by I’m me
Saturday September 30th 11:04 am self checkout right near the stand up desk your worker wasn’t kind or polite at all -in fact was loud and makes me want to never come back here. I had a problem at self checkout and she asked me what the problem was lol. You really need to re-consider the people you hire. I left Delran for this store now can’t even go here. I bet Ravitz stores don’t treat you like this.
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September 2023 by Patricia Ludzinski
Very nice ShopRite. I enjoy going there. I didn't appreciate the customer service I received when voicing a problem. I informed an employee that the register lines were 3 and 4 deep and it was causing a problem for shoppers to get from isle to isle. I was told... that's not my job. Find the person in a black shirt. Really? Guess what..NOT MY JOB EITHER! Some employees need customer service class or work in the stockroom. They shouldn't be interacting with customers.
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September 2023 by Joey Rizz
Chantay, our cahier, was extremely helpful at checkout! Upon purchasing toilet paper, she enlightened us to a digital coupon available which had a huge savings value! She actually took our card to the kiosk and added the coupon for us while we ran off to get the correct item. She then sang Happy Birthday to me along with another employee who happened to be checking out behind us. This day's entire experience at ShopRite was truly the most enjoyable shopping trip we can ever remember! THANK YOU Chantay! Thanks to ShopRite and all the staff there.
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August 2023 by Leonard DeWoolfson
Was in the store shopping on Sunday 13th. I live in Phila. And drive to your store passing 2 other SR’s. Your store is a pleasure , always stocked for the items I’m looking for. Your seafood Dept is my favorite. Fresh ! Lobster was cooked perfectly.please give My thanks to the cook great he is a credit to your company. Emma Dewoolfson
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August 2023 by Maureen Grams
There is no line for self check out, people just walk up even though some people attempt to form a line. Check out machines not working and there is no help to be found.
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July 2023 by Joe
Terrible customer service. Went in for a few things, ended up with more so I needed a cart. Ask employee at front register to help get me a cart and he literally told me no. I was speechless. I've worked here and know this is unacceptable. My has this store fallen.
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July 2023 by MoiTao
I love your worker named Brandon Ruano, he’s so kind and helped me find my groceries. 10/10 experience, will come back again