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November 2023 by Akinwale Akinruli
This is a terrible bank. I closed my account, they sent me a check after one month, and they decided to charge me 2% for cashing the check!This is wickedness and being cruel!
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June 2023 by Melly Gibbson
The employees are decent but any given day Monday to Saturday weather it’s pack or not it’s always slow they really need more staff members
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May 2023 by Rhodney
Employees are nice and helpful.
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February 2023 by Dorothée Frédéric
They robbed me out of $685 which was my entire week’s paycheck. I usually go every Friday to get cash inside, but being a student and working overnight I couldn’t make it a friday and went the next Saturday instead. I put my card at this branch’s atm and it made a weird noise, did not give me any money and gave me my card back. When I checked my account I had the withdrawal of $685 with no money in hand. I walked to the other branch on main street and explained what happened. They say that they were gonna give me a credit and then open an investigation (investigating themselves basically) a few weeks goes by (not even) and they sent me a letter saying that it wasn’t a default on their part. I had to pay back $685. And then they had the audacity to close my account.I’m pretty sure they was no way that the atm did not have a camera to show that I didn’t receive the money.I gave them a two star because the employees were always nice.
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January 2023 by Mine Craft
Customer service reps are behond rude and don’t help their clients at all. Prejudiced and racist vibes and snarky comments from reps. Would Never use this bank again. They should close down.
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May 2021 by marcus latimore
This location is terrible should be shut down the workers are terrible
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August 2020 by Cheddar Cheese
Atm works!
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July 2020 by Dani People
They don’t get a star from me this branch is terrible do not come toThis branch
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December 2018 by Ben Ozer
No ATM at branch. Pays for charges after requesting not to pay if insufficient funds.
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September 2018 by iyana .
Slowest service
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May 2017 by Elizabeth Williams
I love the people there at Henry St branch . I've dealt with the bank for years previously Hudson City Savings. They are promt and efficient in helping or answering and question. I must also commend the Millburn branch too. Cathy and Ayesha are awesome.
