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April 2024 by Telmo Moreira
Everyone is always nice and helpful here especially in the winter
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April 2024 by Barbara Spack
It was wonderful being back at an Ace Hardware store, especially when we met Joe, our salesman who grew up working in our Metuchen store . He bent over backward to please us and help us make our decision on our new BBQ. Well be going back, for sure?!
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October 2023 by MCA
I really wanted to support this "local, David vs Goliath" store. But this is definitely not the store the ad was talking about because the folks there were not helpful. And the employees I ran into this morning -esp the cashier and the one guy - were condescending and unfriendly. The folks at Home Depot were more approachable, friendlier, and more helpful and HD had better prices.
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September 2023 by I G (*J*)
Nice, old fashioned neighborhood hardware store. Has most things you'd need or expect.
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August 2023 by Ariel Agront
Great store, on this trip they were missing the screws I needed
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August 2023 by Edward Krok
Always am satisfied when shopping at this business. Good staff and knowledge of stock. Friendly, courteous, and ready to assist. Great place to shop!!!
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August 2023 by Baggerman5000
Great local mom and pop feel type hardware store. Not as overwhelming as the big orange, in and out with what I need for quick fixes at home.
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August 2023 by HARRY
Great store, on this trip they were missing the screws I needed
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June 2023 by Ed Dugan
Shopped around for Weber 335 grill. Ace Town Hardware assembled free, delivered free and was the same price as competitors that charge for one or both. Delivery guys great and delivery manager did everything possible to make it easy on my tight schedule. I have been back twice to buy other items even though they are not the closest hardware store just to show appreciation for a job well done. They have everything -and store has a throwback vibe from a different era when customer service mattered.
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June 2023 by John McNamara
Price for Hypo went up to $19 even with return
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June 2023 by Rafal “Rudolf”
Love that place....smaller then a competition...but service is 5star... everyone knows what they doing...and know their staff. Not like in all other places.... employees they don't even know where they at... everybody is high or drunk... scratching their cell phones... Anyway..ACE Hardware..is the place to go....!!!!!!
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May 2023 by Vicskocho Pinero
Cashier with red hair very rude. I asked her to repeat herself and she went around the counter and slammed the drink cooler because I left it slightly open. I’m hard of hearing and wear hearing aids. Thanks for making be feel welcomed. Will not shop here again
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April 2023 by Thomas Frangione
Been a loyal customer for 17 years .... until today. Ordered and paid for a new gas grill last week, to be delivered to my home (less than 10 minutes away). When purchasing it, I was specific as to what days I could be there (Mondays and Saturdays) and was told "no problem". Well, when they got the grill in, assembled and ready to deliver, I was told they don't deliver on Mondays or Saturdays. Rather than work with me on this, they left me with no option other than to cancel the order, which the rather curt phone rep seemed fine with. I was extremely disappointed, but have gone to one of their competitors, got the same grill at the same price, to be delivered at an agreed upon date (a Saturday, by the way). Store staff need to be re-trained on customer service and the concept that you can't shrink yourself to greatness. I'll be taking my future business elsewhere.
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April 2023 by alan genser
Small hardware store with good stock. Reasonable prices. Know what you want before you go. Staff very helpfull.
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April 2023 by Stevie Williams
Very pleasant workers , and professional services. I'll revisit this store that treats people personally and with respect .