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February 2024 by Lucia Mauriello
Staff is very sweet and helpful. I would go back just because of them, it feels like a little boutique.
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January 2024 by T Burke
I am fat. I shop there because they have clothes that are in style and good quality. The staff are very nice & helpful.
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January 2024 by vita sandoval
Love the store and stuff
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January 2024 by Kate Santoro
I’m giving this store a five star review for its team. They’re super friendly and helpful and I immediately felt comfortable with them. They helped me with bras and jeans, two things that can be difficult to shop for for me, and made the experience a delight. :)
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January 2024 by Kerstin Kirby
This is the best Torrid around! All of the staff is phenomenal and makes each experience a delight. They feel more like friends most of the time and they make us MVPs every time. Extra shout out to Gina!
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December 2023 by Patty Fowler
Excellent
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September 2023 by Maria Goncalves
The manager at this location has no personality- she looks mad all the time . She has horrible customer service
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October 2022 by Millie Ortiz
Helpful start, good finds, a little pricey but us plus sized ladies need a good variety store
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September 2022 by Melissa S
Walking into torrid I was immediately welcomed by Caitlin and Darlene. My 1st initial reaction to the store was to the store was the style is up-to-date and the sizes are Perfect. I went to the front desk to ask Caitlin how the sizes does work. After she explained it to me she let me know that there are sthere are size charts all around the store in case I forgot. My experience is it experience at torrid today was nothing less than amazing I'm amazing. The girl's had great personalities and they were extremely extremely extremely helpful. Thank you both for going above And beyond. I signed up for a credit card and got approved. Thank you both again.
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September 2022 by Johanna Ferreira
Came in yesterday for the first nice, staff was extremely helpful, and friendly!
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June 2022 by Nicole Komenda
Great staff my favorite clothing finds!!
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May 2022 by Kristina Fam
*ALL THE GOOD REVIEWS AND THE REASON WHY THIS PLACE HAS 4 stars is because of the previous staff they had for years.I have been going to Torrid for years. Usually everyone is so nice as soon as you walk in, you would be greeted right away. Today the three workers who were working were absolutely rude and have no customer service. I can see them rolling their eyes at one another.I never write reviews, but it just upset me how rude and their customer service here at this Torrid in Clark took a complete 180.DARLENE WAS VERY RUDE. Her energy and attitude acted as if she didn’t want to help. She made an error and rolled her eyes as if it was my fault. SHE NEEDS TO GO!!! I have already made a complaint about the workers here today with corporate especially Darlene.Do not work at customer service if you have no patience. I am not one to complain, but Torrid is a place for women to be uplifted and feel comfortable and today was not it.This is not a welcoming place anymore. They need new staff.
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May 2022 by Victoria Donohue
I went to this location in a pinch after driving 13 hours to attend a funeral- I cannot remember the angel that was working who literally found my outfit and steamed it but this woman was truly the most amazing customer centric employee I have ever had the pleasure of getting to know. I hope Torrid commends you and keeps you on their pay roll- I didn't even mind the price of the clothing after being treated so well- I think this woman was a manager (Joanne maybe?) I hope this finds the right person because you deserve every good thing life has to offer. This was also my first time ever walking Torrid and I hope when I continue shopping there that every experience is this pleasant.
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May 2022 by Alexandra Simmons
FIRE DARLENE. Second worse encounter with this women. went to get a bathing suit today and I was helped by a young lady which I wasn’t able to catch her name Lindsey. She was a sweetheart. Unfortunately I had encountered Darlene. This is another instance where I have seen her and her mannerism are just awful and not comfortable.Everyone else is nice, but if you go there and she’s there just come back again. I went to go to the rack where the shirts are piled and my size was at the bottom and she rolled her eyes because I believe she was still folding it. I completely apologized but she just shrugged and gave an attitude.Get rid of this women!! Every time I go and she is there, it is a terrible time.
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April 2022 by Maxine Rampersant
I perfer this torrid over Woodbridge because its nicer. The associates are really nice. No attitudes what so ever and they always have the newest items ready and available.
