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November 2023 by Elisia A. Vargas
I have been coming here for a couple months now and I absolutely love it. The customer service and attention to detail is unmatched, especially from Christina her bubbly personality and bedside manner is incredible. She always makes sure I’m comfortable which I appreciate.
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November 2023 by Jacqueline Rodriguez
I look forward to my monthly appointments at waxing the city in Clark NJ. The ladies there always make my experience so welcoming. Christina is always sweet and helpful. She is the light of the business. Christina’s professionalism is spectacular. My esthetician Kylie never fails me. I’ve been going to her for all my waxing needs, and she has been yet to disappoint me. Kylie is very efficient in her work and knowledgeable about the products they sell. Definitely would recommend this place of business to anyone looking for great service.
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November 2023 by Gina Evans
I've been a client here for three years and have nothing but wonderful things to say about the entire staff! They're all professional, thorough, kind and listen to my concerns every single time. They take their time and are meticulous - I never feel rushed or like I'm not getting 100% of their attention. The front desk staff has always been accommodating - there have been times when I've had to adjust my schedule to come later or earlier and they are always able to assist. I highly recommend Waxing the City in Clark - definitely put it on your "must-go" list!
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November 2023 by Plymouth LRC
I’ve been coming to WTC for close to a year and I LOVE it! I see Michelle every month and she’s the best. I love coming in and seeing Christina the manager. She really is the face of this place and we love catching up about current events in our lives! Come here! You wot regret it!
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November 2023 by ELLA SBLANO
I’m always so pleased by the employees here. Alicja always does a great job and Christina is very friendly and accommodating as well. I couldn’t recommend this place more!!Service: Eyebrow waxing
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October 2023 by Chisom Ogbuagu
Never again.Christina the manager has a terrible attitude, took her 6 days to get back to me and she only called in response to my review which was negative. Communication at this studio is horrendous. I finally got a hold of her today and she would not let me finish explaining my concerns, just kept cutting me off, meanwhile I have been waiting to speak to her for nearly a week. I had an issue with a coupon and I wanted to provide constructive critique as to how I believe the issue could have been avoided for future clients, I wasn’t even pushing for the coupon to be applied, just providing feedback but the manager Christina could not help but to get defensive and rude. She said “you know what ill have my boss call you” and hung up on me, and proceeded to ignore my phone call back where I was trying to find out what the boss’ name was and when I can expect a call back.My second issue was despite pointing out that both my upper thighs had spots that were not waxed during my visit, I still have an 8 inch wide patch of hair on my upper thigh. And my hair was fully grown on this appointment. All I wanted was to tell this to the manager so it could be resolved but we didnt get that far due to her being too cranky to get through a 2 minute phone call. A manager is a reflection of the studio, and there is no excuse for talking over and interrupting a customer from communicating issues effectively. Now that I have experienced the poor leadership at the Clark, NJ location, that explains why the receptionist was so nonchalant and not helpful when I brought up the issue after the service.Services: Leg hair removal
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August 2023 by Lisa
Ali did a great job & she’s very friendly. Was able to give my full wax despite me being late & it came out *chefs kiss* perfect!!
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August 2023 by Kristie Peters
Highly recommend Michelle!! She was quick, painless and knowledgeable. I’ve been waxing for years, 1st time here, and this was the most painless wax I’ve ever had. Michelle made me feel so comfortable.Service: Brazilian waxing
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August 2023 by Seniqua Sherman (Sen)
Michelle was fantastic - it was my first wax and she was super chill about it. Really friendly and when I was ready to wrap it up - she waxed me in a way so I wouldn't look like a clown. If I can muster the courage to try waxing I'll definitely be coming back to MichelleService: Brazilian waxing
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August 2023 by Melissa Goski
Just had my first visit and loved everything! Michelle was great, she was fast and efficient with the waxing. Will definitely go back!Service: Eyebrow waxing
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August 2023 by Rachel Sanchez
Michelle is an absolute doll! She's very personable, makes you feel very welcomed and comfortable. She takes her time, and chats with you throughout the entire time - feels like I've known her for years!Everyone at this location is also very sweet. I was greeted right away, and everyone was so personable and explained the process and let me know that they offered different packages without being pushy AT ALL. Highly recommend :)Service: Brazilian waxing
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July 2023 by Cristina Marie
Michelle is great! She’s attentive and makes you feel comfortable no matter the service your getting. Highly recommend asking for her if visiting this location!
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June 2023 by Chris B
Was extremely nervous being a first time waxer here. Knew there was going to be a very high element of pain, and was not really sure what to expect. From the second I walked in, Michelle put me right at ease! She guided me through the process and made me feel comfortable from the start. Thank you to Waxing The City, and especially Michelle for such a fantastic visit! Will definitely be back!
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June 2023 by Meredith Knox
Tina is amazing! She always makes me feel welcomed and comfortable. The front desk staff is so friendly and kind. I will continue to go to this location and recommend it to friends!Service: Brazilian waxing
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May 2023 by Lensay Abdelmohsen
I visited this location today and had my appointment with Natalie and wow! I am so glad I booked and was able to work with Natalie. She was super nice and made conversation while the waxing. She did also answer my questions I had and made suggestions on after care in between wax sessions. I was so happy with the time spent on my appointment and the attention to detail. I was so happy with my experience that I booked my next session. I would highly recommend going to this location as it’s nice and clean. Thank you Natalie for such a amazing experience!Service: Brazilian waxing
