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October 2023 by Lindsey Paparo
For some reason I keep giving this place another chance. This past visit will be the last. Manicure was rushed, tech was rude and polish had a ton of streaks. Nails have a bunch of dents where she didn’t properly use the gel. The visit prior a tech cut my cuticle and It wouldn’t stop bleeding. Instead of letting me get up to wash my hand she painted over the blood. I had to ask her to stop.
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September 2023 by Abby Hunt
Honestly the worst manicure and pedicure I've ever gotten. The tech was rude and condescending. She was snarky about what I requested several times (a regular manicure), because she thought I was making a mistake not getting gel. I knew what I wanted and didn't need to be talked to like I was stupid. She also put big dents in my nails using the electric nail file. I've never had a tech use that for a regular manicure to buff my nails. Seemed like overkill and now my nails are weak and thin. The nail polish is uneven and my nails were cut so crooked. She BARELY filed to shape them. I was there for 30 minutes total for both manicure and pedicure. It was very rushed and the opposite of relaxing.
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August 2023 by Ty W.
Never a problem til recent where after about a day my gel polish lifted up from the side of my nail. I contacted them letting them know the issue and would repair it with no charge. I came in and thankfully remembered the polish I used with no issue.However, the woman who repaired my nail didn’t seem happy of my presence. She was a bit rough and had me place my wrist on top of a small white plastic box where they keep their tools. She opened the box rudely several times without an excuse me or even something else to rest my wrist on and slamming the powder polish lid in front of me. Further, she told me in a tone to “Wash my hands before coming here.” while I was sitting down getting repaired. I was offended as I told her I washed my hands prior to coming and I always wash prior to coming to make it easier/hygiene. When my repaired nail was drying the final coat she said “When the dryer light goes off your done.” getting up and walking away not to be seen again afterward and still had nail polish residue on my finger. She was coming off rude like I had the audacity to come here after voicing my complaint. I guess I’ll return to my old nail tech to avoid stuff like this from hapening. Please do not ask me to call to resolve this issue, you’ve done enough and it ruined my day off from work with that persons attitude.
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July 2023 by Andrea Straub
Love Hannah. She is such a help in fixing my nails that I destroyed with gel on gel. I'll post more photos as they grow back.
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June 2023 by Riley MacHenry
At first I thought they looked good but the shape tricks you. An hour after I got them done one came right off. Usually when I get my nails done at other places they are attached to my finger for 3 weeks or more. All of the nails are super loose and are already about to come off after 4 days, I barely use my hands either. One just fell off as I am typing this. This is crazy! Do not go here!!Service: Acrylic nails
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May 2023 by Michele Swett
Very friendly and love my mani & pedi.
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May 2023 by Magaly Martinez
Michael did an amazing job . It was amazing every detail and time he toke to make these nail . Ty
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May 2023 by Super Ma
I had a gel refill done ., And it was awful. The young man who sits towards the front of the salon did NOT know what he was doing. The polish was on my cuticles, and my nails were shaped horribly. Be forewarned.
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March 2023 by Glammy Cave
This is one of the best nail shops i’ve been to! Great customer service, i forgot my card at home and they were very understanding about it, thank you guys for having amazing service Services: Nail art
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October 2022 by Darby W.
I love this place. Everyone is so nice and I have never had a bad experience. I just got my eyebrows done again and they do a great job every time.
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October 2022 by Carlita Chesney
So I went to Vivian's Nail Salon and Spa on Friday, October 15th and got a gel polish change with 3 nail repair and I wasn't feeling the nail techsattitude when I was explaining how I like my nails totally covered in polish from top all the way to my cuticles and sides of nail bed but whatever I let that go .. fast-forward to Tuesday October 18th, I notice my one repair was chipping and splitting on side so I stopped in. They sat me down to repair once again and she could not find the correct match. As she's trying different colors she gets frustrated and says you find polish yourself! I said if you can't find it what makes you think I can??! She finds a polish that appeared to be a match but kmve I get outside I clearly see it is not! My original gel polish has a bit of sparkle to it n this one does not! I am going to start searching for an American owned Salon that specializes in natural nail care that hopefully won't give me an attitude as if they're doing me a favor like these Asian owned Salons! The attitudes have been on going when I voice my dissatisfaction!!Services: Nail repair
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September 2022 by sheila Heaney
The male that did my nails was sometimes very rough. He cut my skin, pushed soooo hard on one of my fingers that I was bruised causing a sizable blood concentration under my skin. Product was left around some nails and the filing left some loose skin around the nail. I called to speak to the owner to find out she's on vacation. I took a photo of the blood concentration.Service: Dip powder
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July 2022 by Judy Coulson
Manicure and pedicure turned out beautifully!
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May 2022 by Beverly Cosgrove
They are AWESOME!! They took me without an appointment and were able to fit me in with NO WAIT!! For a pedi and Tip & overlay!
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April 2022 by mandi acevedo
Love everyone here, they always let my family and I sit together for pedicures and are super friendly. No matter what technician i get, they always do an amazing job. LOVE this place
