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November 2023 by Hurley Alderman
I recently had 4 new tires installed on my Chevy truck . The manager Robin & his crew went above and beyond to make sure I was taken care of and pleased with my purchase. This definitely is a reputable place I would personally recommend to anyone who is the market for tires or other vehicle matters. Thanks guys!
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November 2023 by Graci W.
I needed new brakes and rotors for my car and Shawn helped me with them. He finished the job in 45 minutes and test drove my car to make sure everything was good.
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November 2023 by Rebecca Agyei
He's very nice to customers n very funny. Plays jokes whiles u wait for ur car to be fix.,I recommend him. Ask for Mark!
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November 2023 by Lynda Perez
Come here Robin helps you out real good and quickly and nice and kind person
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November 2023 by Emonie Ferguson
Horrible experience today. I have been coming here for about 3 years for routine oil changes, tires, etc. and never had an issue. Today I came in for an oil change and Mark initially had me mistaken for another customer. No big deal there ??♀️, mistakes happen. No worries. He then proceeds to say he is going to check what kind of oil I need. Ok ?... he comes back and says 5W synthetic, "but I'm sure you knew that". Ok ?. He then says the total will be $118.99. I say "for what?" ? He then says well that's how much for that oil. I say I never had to pay that much for an oil change before... He says well that's the right oil for your car so you must have been putting the wrong oil in your car and "that's a problem." I say well that is a problem considering I've been coming here for the past 3 years and no one has ever said I'm putting the wrong oil in my car ??♀️... he says "Well maybe not the wrong oil. But getting this oil will mess up your engine" so on and so forth ✋? let's just stop right there Mark. Please give me the oil that I got last time ($50). He says "Well you'll be paying the same amount anyways." I repeat that I want the one that I got the last time. He then says "Ok, it's your car." Yes, I know it is Mark ? He THEN proceeds to give another routine female customer who was right behind me a hard time about prices that were too high and they were going back and forth about it (she had to show him a previous Mr.Tire invoice). We both are waiting in silence when we hear the mechanic and him conversing about her car. He never calls her over to discuss any issues and then we overheard him tell the mechanic in a very loud tone "She doesn't care, she doesn't care about the car" which she never said at all. She then says she never said that and starts speaking to the mechanic 1:1. At this point, please get me out of here as things are getting out of hand The mechanic was nice and apologetic but Mark is overall just very rude, inappropriate, and extremely unprofessional. I don't know if it's because we are females and he thinks this is our first rodeo with an oil change and that he can upcharge us but he was HORRIBLE. My son (who is 5) was with me and he even said "I guess we won't be coming back to this one. It has never been like this before. That man is rude. And their TV doesn't work." (No signal) ???♀️
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October 2023 by Samantha Jablon (Leasing Specialist)
I took my car in concerned about a nail stuck in my tire the first time I went to this Mr. Tire location, and the first thing that caught my attention and made me go back a second time was the prompt and friendly customer service I was greeted with by the mechanic, Logan. Bot sure if he’s the manager (he should be if he’s not), but it was obvious that he cared about my concern and did such a thorough job of checking my tires. Above and beyond what I expected just pulling in on a whim without scheduling an appointment. He made me feel heard, and I left feeling totally safe. So obviously, when I needed an oil change, I thought of him first and took my car in, requesting that Logan specifically be the mechanic to do the work. My car never drove smoother and I had been taking it to the dealership prior to meeting Logan. He’s my mechanic for life!! Any business is only as good as the people who work there. You want good customer service, a lesson on the ins and outs of your car, and the confidence to drive away feeling safe in your vehicle, ask for Logan at Mr. Tire in Clementon.
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September 2023 by Darin Smith
Just called for service was put on hold and waited for 3 full min never being acknowledged so i am now moving on to next shop. I would be very disappointed in my staff for treating anyone like this. Have the decency to say please call back in 5 min.
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September 2023 by Diana Pennington
I arrived at Mr.Tire at 5pm right when the mechanic was clocking out. I explained my situation of my tires on my daughters car and how she was driving my grandson in the car. It wasn’t safe because she had a donut on the car that was making a flapping noise. Mark asked the mechanic to stay and do the tires. The mechanic without hesitation stated he would stay and put the 4 new tires on immediately. He knew how concerned I was for my grandson because he lost a child. I would do business with Mr. Tire anytime because of these 2 employees. They’re awesome human beings that have empathy for the customers situation. Top notch in my book. I can’t thank Mark and his mechanic enough for helping me through a desperate situation!!!
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August 2023 by SoftLavenderBoy
Awesome service, they were so polite and efficient we were in and out of there. The employees were very friendly and made sure we were welcome and comfortable. 10/10 would recommend.
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August 2023 by Christopher Mosely
Great experience Mark and Shawn been working on my car for years and I have no complaints
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June 2023 by Trigga Hippy
Omg Life Savers. They repaired my tire in no time and pulled me face forward to the exit/ entrance bc the parking lot is a lil tight for ur girl to be trying to get out of????
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June 2023 by Ian Brahmstedt
Marco and his staff are the best! They’re kind, friendly and knowledgeable, I would highly recommend their services.
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April 2023 by Liz 08
Would not recommend this place at all. Firstly, when they called for me to pick up my car they didn’t want to talk to me and asked to speak with my dad. I told them it was my car, and they said “Yea but I would really like to talk to your dad” even though it was my car! I don’t know if it’s because I’m a woman or what. Very unprofessional. Not only that, I took my car here twice. They kept telling me that my brake light coming on was a sensor issue , even though I kept having to put brake fluid in it a couple days a week. They said I had to take it to a dealership to get the computer system reset. Took my car to a local mechanic shop. Told them what the problem was and they knew what is was before even looking at my car ! My master cylinder was completely broken. I don’t know how they managed to miss that. Absolute waste of money.
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April 2023 by Laziza S
We got a nail in our tire so we came to them and they patched it up quickly. Great customer service!
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March 2023 by marc johnson
Excellent service,honest, and very personable. Will definitely recommend them to all who wants tire care, and great conversation.
