Krazy Nail Spa is a friendly and welcoming business with a talented staff. Regular clients praise the technicians, especially Kim and Sophie, for their consistent and excellent service. New customers have also had great experiences, with Shein receiving compliments for his pain-free acrylic nail technique, which is especially helpful for sensitive nails. Sarah is described as an amazing and kind technician who takes her time and puts love into her work. The staff are accommodating, even when appointments run over or clients are late. Overall, the spa offers quality nail care, and many customers are eager to return for the great service and beautiful results.