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March 2024 by Jose Lopez
The guy that works there always has an attitude and he just throws the package on the floor like nothing i had to tell him many times that it’s fragile and he just looks back at me like I’m stupid
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February 2024 by Natalie Maya
Cris is by far the worst person to work at a customer facing job. Wish I could give negative stars. I’ve witnessed myself people go out of their way to be polite to him and he was extremely rude back. If you have a question or did not complete something correctly, prepared to be met with condescension and hostility.I advise any person who needs to go to the post office, please avoid this location at all costs due to Chris. I’m in disbelief this man continues to have a job berating customers on a daily basis…how? Judging by the similar reviews, my experience is not an outlier. Hopeful someone who cares will escalate this to leadership.
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February 2024 by Stringer
I usually don’t take time to write reviews but this is now the third time I’ve been here and the outcome is always the same — rude staff and horrible service. No matter how kind or polite I am — I really don’t understand it. I will make the drive to another location moving forward just to avoid the frustration.
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February 2024 by Billy Houlihan
I mailed small padded envelopes here as 1st class mail. I came with a test package to see if I did the mailing slip online correctly and the young woman who helped me said "you're good thank you have a nice day." I came back two hours later with 9 more of the same exact package and was told I wasn't allowed to ship these as 1st class by two different employees, man and an older woman. As per USPS website, padded envelopes can ship as 1st class mail. The older woman told me it needs to be media mail because the padded envelope is considered a package. It was a small envelope maybe 7"x5" and it was under 1/2" thick - not to mention weighing 0.3 lb. They took them anyway and told me they would be returned to sender. Then the man threw my 9 packages onto the floor into a bin very aggressively. Happy I put cardboard to protect the contents. Thought the postal service works for us people?
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January 2024 by Tiffany Boyle
The guy named Cris is rude and miserable. Has a really bad attitude. How bad can this job be? Last time I heard the post office pays decent and has great benefits. Someone like should be working alone in the back and not show face out to the customers. Looks like i’m not the only one who thinks this way. Luckily, I have another post office by me. Won’t be coming here anymore
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January 2024 by luke
1/6/24 10 am . Man who works there always had an attitude, doesn’t provide any level of customer service , does the bare minimum for his job. He might be the manager , and if he is , then this place is pathetic to say the least.
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December 2023 by Joanne Haas
Aways go 2 this Post Office on River Road in Edgewater. Easy parking & staff is friendly,professional,efficient &always HELPFUL!!
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November 2023 by Fatimah
Worst customer service
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November 2023 by chuck lao
Literally the worst customer service. How do these people still have jobs? Very disappointing.
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October 2023 by Ali Osman YILMAZ
I’ve been there today. I told them I want to send box with COD (collect on delivery ). So the receiver will pay the costs. They gave me the form, I filled out and paid 0.99 cents for label. When I gave them the form they said we don’t now how to do it. You must go other usps! Why I paid that money? Totally unprofessional!
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August 2023 by Alejandro Freire Onofa
People should really STOP whining about customer service when it is actually SOME customers that come in all snobby and demanding to be treated like royalty. These employees really work their butts off and are overworked and underappreciated, especiallyCris. To those online sellers, GET A REAL JOB, PEOPLE! and stop complaining!! Selling stuff online is not gonna pay your bills!
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August 2023 by Tammia Tatis
Lady who helped me buy stamps was very kind and helpful! The other lady behind the register seemed just as nice and was very quick with getting the line down. Never had issues sending out mail with them either!
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June 2023 by Ella
Lady said my package would be out to the side so I could get it and told me she’d call me back. Never called back, never got the dress I needed. Terrible.
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May 2023 by Briana Hernandez
They were very rude and don’t explain. I had gone in for a passport renewal horrible experience.
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February 2023 by Veronica R
This is the location closest to me but the lack of parking situation and the traffic on Gorge road make this location my least favorite to go. I’m an e-commerce seller and I avoid coming here at any cost. Again parking is a disaster.
