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December 2023 by Lucy Alvarez
0--ZEROOOO. WORST BANK EVER. When I arrived at the bank branch around 3:49pm, the manager informed me that they were unable to assist me with opening a new account because they were preparing to close. Despite being the manager, he mentioned that his only available banker was on a personal call and couldn't help. This happened even though the bank does not close until 5:00pm. The manager even claimed that it takes over an hour to open an account, whereas in reality it usually takes about 20 minutes. I was disappointed that customers were being turned away simply because the staff wanted to go home. This kind of unprofessional and rude behavior has made me decide never to return to that bank again. The way they conducted business was not up to standards.
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July 2023 by Shawn K.
First time at this branch. Extremely slow. Be prepared to wait in line. They didnt even have the exchange I needed. Tried calling earlier in the day at work and they didnt answer their phones. Wish I went to a different location. Ive been a member for over a decade and Im thinking of switching banks after witnessing a decline at all of their locations.
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April 2023 by Jose Moran
I was having issues opening a checkings account online. After visiting this branch i was able to open a different account that better suited me thanks to Christians help, personal banker at this branch. Thank you.
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January 2023 by Amelia Jaramillo
Every time I go to the cliffside park location l, it is always close. Today I went to that location and they closed the bank because the system was down. I went lo the Fort Lee location and they were open and the system was down as well. They helped me with my deposit directing me to the ATM. I think they don’t want to work because the are always closed. Cliffside Park is always closed. Unacceptable.
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January 2023 by John Jazenback
Terrible bank In Cliffside Park I went today to get important documents out of the safe deposit box it was closed sign says temporarily closed I called wellsfargo main office they don’t even know they are closed in Cluffside Park Nj they said go to another branch what idiots the safe deposit is in Cliffside Park if I was you I would pull your money out they can close at anytime they don’t even notify you I’m calling the banking commission half hour on the phone to talk to someone how do you close a bank without notification and the main office knows nothing scary they will close and keep your money
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January 2023 by Primeliving LLC
Worst bank ever , work with them to refinance my property they waste my time , im really blaming my self choosing this kind of banks , service bad , dont answer the call, they assign a lady from arizona with different timezone , she all the time asking to send her same files for 2,3 times , then underwriter said we dont believe , they give mortgage's according to there believes not to what they receive doc.
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January 2023 by Anthony Comunica
Visit Wells Fargo Cliffside park today,Very bad customer serviceManager very arrogantThere is always a customer line andOnly 1 person helping customerTo make 1 deposit, you have to wait 30 to 45 mAnd then as clients we have to put up with the arrogance of the managers,This is something that has made me change bankValley bank is 2 blocks away.
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January 2023 by MZ
This location is always closed,even when is marked open
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August 2017 by Cindy F.
Well Fargo is the company that owns my mortgage. I always go into a local branch to make my monthly payment. This is my favorite branch to go into the service is quick and I am never harassed about opening an account here. I'd definitely recommend using this branch if you are looking for quick service.
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July 2015 by Kenneth C.
Don't bother to try to get a mortgage from them especially if michael Henriques is your loan officer there service sucks they don't po icky up the phone and #1 do not believe any pre Approval letter they give you is a fraud they run away from the situation instead of solving it go elsewhere do your self a favor
