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December 2024 by Melissa Chen
agree with negative customer service reviews below. waited for the cashier for a long time (despite them walking around) and once someone came, they didnt even smile or say hi. why work at a children’s store!?
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October 2024 by Jessica Santos
Is the first Carter’s children's store I go into and the attendants don't have a smile on their face, it seems like they don't like children, they're working in the wrong store, I'll never go back, work with what you like, not for money
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August 2023 by laday brito
Children's clothing of excellent quality, the employees are very friendly and efficient ?
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June 2023 by George Fabre
I went to the store today looking for Jomaira , that works there. I was with my kids from Florida and I wanted to buy some clothing for them. I asked the person that was working there if Jomaira was working today. Her reply could not have been more rude. With a very bad attitude she told me no , she was not working today. Again I Ask her what was her schedule and she replied, I'm sorry, but I'm not allowed to give you that information .I am a business manager for Bloomingdale's Fine jewelry department . I have been in retail for 40 years of my life. I have manage many stores. what I can say about this person is she shouldn't be working in retail. She never even asked me. How can she help me? I was basically thrown out of the store with her reply. I am sorry for this bad review. But I will never come to shop at this location knowing that they hire people like this . I can't imagine that the store would be making any business with employees like this .
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June 2023 by Jose Troya
Excellent place to buy clothes for the little ones
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June 2023 by fuzzup123
Worst customer service ever!
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October 2022 by Jim Hayes
We wanted to make a purchase of a particular pair of shoes that we saw on line, but they were not available at that time in any of the stores. We called all the stores in our area to check. It was a call to the Clifton location that we spoke with Nichole who went out of her way to walk us through the process of ordering the shoes online. Her patience was so appreciated. She is an asset to your company.
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August 2022 by Phil Murphy
Horrible place, costumer service is awful. And the workers, particularly this one lady her name is AWILDA I believe was very disrespectful
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June 2022 by Tanairi Carbonelli
For the past 6 years I have been a loyal customer to this carters. It is the one closest to where I live. I've never had an issue until recently. I purchased $130 worth of merchandise for my two small children whom were there with me. The cashier forgot to bag one of the items. After getting home and noticing the missing item, I called the store. The manager at the time AMELIA lied and said that because she wasn't at the store at the time of purchase, there was nothing she could do to help me. However she was there at the time of my purchase. She was actually training the cashier that handled my purchase. I then go back to the store and she tells me that there is nothing she can do for me. That if I left an item behind, they may have already put it back on the floor so she cannot give me the item nor my money back. She was extremely rude and dismissive. she even grabbed my receipt and asked the cashier if she remembered scanning the missing item. As if I were telling a lie! Horrible customer service skills! I would never shop at that store again!
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February 2022 by Claudia Ubri
Very good service and was quicker pick up.
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January 2022 by Vanessa C
Is it just me or is this place never open? You check the hours online and go and inevitably the doors are locked as they have a new season schedule, no lights, or their registers are down. I'm giving up on this place and just ordering online!
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November 2021 by Erica Ainsworth Da Silva
I frantically called this carters location in dire need of white “baptism looking” shoes for my daughter an hour before they were closing (the baptism is Tomorrow!!! We had shopped at a fancy baptism boutique store and they gave us the wrong size, which I didn’t realize until the night before the big day)JOSEPH at carters was AMAZING!!!! Completely calmed me down and said “don’t worry I got you, these shoes are taking to me and they are saying baptism! And I know these will be the right size for her”My husband ran to go pick them up. Joseph was so professional, kind, sweet and saved my daughters (and my) BIG DAY! Thank you so much to Joseph the manager. Wow. Give this guy a raise. Outstanding customer service. Very well spoken and charismatic! ❤️ Ps. Shoes look great and fit perfect !
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August 2021 by Priya S
Super organized! They didn't have all the sizes that I wanted as it in the middle of Summer and I was shopping for bathing suites. But they can order the size you want and ship it to you for free. Just takes a week. Curb side also available.
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June 2021 by Pelicans Watch Condo Association
Very poor customer service. We walked in @ 6:45pm and were told to “we are closed” by ignorant and unprofessional staff. Will never shop here again. I’m going to contact corporate office.
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March 2021 by Ely Rmz
I went through the store knowing what I needed so I didn’t ask for help, I took my stuff to the register and the employee was very rude, with an attitude and she never said a word not even thank you I think her name is Nicole. whatever I’ll never be back at this store
