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October 2023 by Thomas A.
There's a Stop & Shop in my town that I dig. (But if we're being honest... I dig this one a lot more.) You walk in and there's a cool little Starbucks substation (it doesn't even matter that I'm not even a Starbucks person... this looks really cool and smells even better) and when you grab a cart? Yeah, a little metal cup holder do-hickey right there for said Starbucks. (The Stop & Shop in my town is living in the stone ages for both of these 'perks'.)Here in Clifton every department is bigger, better, cleaner and brighter (and most importantly... fresher!) than the one in my ZIP code.(Most noticeable - the seafood department is making the honor roll with an "A" grade but the Stop & Shop in my hometown is maybe - maybe! - a C+. When this shopping center is firing on all cylinders it's madness all around (good luck driving, parking, the speed bumps and all the people with zero qualms to step in front of moving traffic!) but if you can swing in here early enough... it's not bad at all.
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March 2022 by Leslie E.
I do order pick up here all the time. I tried several grocery stores closer to me- none beat the convenience of Stop & Shop- from same day order pick-up, to their super organized pick up process, to their EXCELLENT customer service. I have spoken to many people there over the years and each and every one is always so kind and professional. Thank you for making this mom's life easier, Stop & Shop! And thank you to their incredibly hard-working employees for always being a pleasure speak with!
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March 2022 by Diane C.
This larger Stop & Shop is always well stocked for all your essentials- Milk, OJ, Bread, Cereals, Paper Products. Meat quality could be a little better, but I always get my meats in another market. The store is extremely well stocked with toiletries. Their prices are much less than local drug stores and markets. Since the pandemic, Stop & Shop has improved greatly with overall store cleaning. There's a Starbucks located in Stop & Shop. Besides cashier check-out, they have self check out. A store employee is always available should a customer have a problem at self check out. Stop & Shop always has lots of large carts available. I wish they would have the smaller carts too. A very large parking lot is available. Overall, I like Stop & Shop! : )
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February 2022 by CJ V.
I was always a supporter of Stop & Shop over its competitors until tonight. The store is going through a redesign and everything is out of place causing confusion right off the bat. Items are on make shift shelving units that look like they're straight out of a corner bodega, with no organization at all. Took forever to find anything. And the cherry on top was getting accosted by a couple of "church-enthusiast solicitors" in two separate aisles! How do you allow such nonsense to occur? I felt very uncomfortable and unsafe. I'll be shopping rite from now on...
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December 2021 by David Anthony P.
Located in the Clifton Commons, this location is right of Route 3 East and has a lot of parking available. Large location with all the departments you can ask for and a PNC Bank located inside, as well as a Starbuck's Kiosk when you walk in on the Pharmacy side of the store (Entrance to the left when facing store). This store has 2 entrances and very clean and filled. Their meat prices tend to be a bit high, but their sales are actually very good. So I would go here for the sale items. Store hours are 6am to midnight, so very convenient. They also have digital coupons that you get by downloading the app. A must to get the best deals and great savings. Friendly staff and clean store.
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October 2021 by Jeannette L.
I'll stop inside this Stop & Shop now and then for groceries with my friend who lives in the area. This location is in Clifton Commons, and closer to Kingsland Road. It's a good one. Lots of parking, but Clifton Commons generally can get congested and packed with people.
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August 2021 by R C.
This location's Stop and Shop employees (management included) are callous and indifferent regarding customers' well-being and safety. A customer fell due to an unmarked spill on the floor and two witnesses/employees (cashier and bagger) did not assist injured customer off of floor or inquire regarding their condition. After speaking to another employee (said employee never offered her name or position) who informed injured customer that "risk management" will call injured customer in 72hrs; no copy of incident report given to injured customer. NO 72hr follow from Stop and Shop "risk management" as of this time (5 days post incident). Beware of this slovenly, disorganized, and apathetic establishment. Heed this warning; your safety and well-being depend on it.
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December 2020 by Jon S.
Eh not my cup of tea. That robot roaming the store is annoying. Why can't they just install overhead cameras like every other establishment. and the worst part of it all is that 0% of the employees were not wearing masks. won't be going back to that one.
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November 2020 by S. C.
My review is about the home delivery service, which used to be provided by Peapod (and was decent), until they recently began doing their own deliveries. My first order arrived missing half the items, with half of someone else's order instead. I scheduled my next order to arrive between 6:30AM- 1 PM knowing I'd probably be at work when they got there, but they could leave the order on the porch since there was nothing perishable. I got out of the shower at 6:30 AM to a string of texts from the driver beginning at 6:10 telling me he was there (20 minutes early.) When I opened the door there were no groceries - he took them back. The CSR I spoke to said he couldn't come back until that afternoon, but he wouldn't leave the groceries if I wasn't home. The only reason I placed a third order was because I needed the items for Thanksgiving and Shop Rite was completely booked (pretty telling that they're doing a lot more business that Stop & Shop!) This time the driver arrived 40 minutes before the delivery time. It was pure luck that I'd left work early and happened to be home, so I didn't lose another order. It doesn't do any good to email a formal complaint, you get a form letter back saying they've forwarded your comments to the "operations manager" and you'll never hear from them again. Well, they won't be hearing from me again either.
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August 2020 by Leander W.
I was considering moving to clifton and I like to live very close to a supermarket. I currently live close to a supermarket in manhattan. I visited this stop n shop and found it to be a nice store with good selection. But alas the store has seen fit to have a robot shooting around the store appearantly videotaping and/ or monitoring customers. One of the creepiest things I have ever seen. So big brother. Not only would I ever shop at the store again,now I am not even moving to clifton. I went to a shoprite and they didn't have a robot roaming the store. Guess I will stay in manhattan. O don't know how customers would find it OK to have creepy robot scooting through store filming them.
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February 2020 by Danny R.
Bought a lunchable for my daughter and this is what was inside.. need to check products
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February 2020 by Antonio D.
I know of 3 Shop & Stops in my area and they are basically the same standard store layout and departments with slight variations between departments like one, may have a larger produce department compared to another one.
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January 2020 by Tom G.
I know of 3 Shop & Stops in my area and they are basically the same standard store layout and departments with slight variations between departments like one, may have a larger produce department compared to another one. They all have PNC Banks inside, with a major difference in this which is that in this one you have a mini Starbucks and a Target and AMC nearby. Weekly Flyer specials carry across all stores and they all have plenty of parking.
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October 2018 by Ms. S.
They do not check their expiration dates on ANYTHING! and despite the size of their store, they never seem to keep anything in stock. Staff is rude and management doesn't care. I'd rather pay a dollar more for things somewhere else than deal with their awful attitudes.
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October 2018 by Michael L.
I can't believe they threw out all these fruit and vegetables that could of been donated to a number of food pantries in the area. Will never step in this place. Shame on you!