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February 2024 by Aynur Daudova
The worst service ever experienced with tire rotation. I went even before the center opened i was 5th on the line.I was checked in at 9:30 amWaited there for 3 and half hours.Costco can do better than that.Highly NOT recomend this place.
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December 2023 by sanjiv sharma
Shanavya is very good at her work , always ready to help people, she helped me to choose the right tires for both times for my cars, very professional helpful and great personality,
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December 2023 by mentee tseloo
The worst place to go for tire repair. The lady at front is so disrespectful and rude. I went there three times as they told me come early for walk in but they keep refusing to take and keep saying we booked for the day.
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December 2023 by Travis Lam (Tsz)
Very long wait time even with appointment; never received a phone call when the tire service is done, had to wait on another 30 minutes line just to pick up the keys; they parked the car in the furthest spot in the parking lot but gave me the opposite direction to find the car, so I had to walk the whole parking lot in the rain to find my car; worst of all was their dismissive attitude, never ever coming back for me
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October 2023 by Bogdan Michalak
Not happy with service at all. In fact I'm not suicidal and I love to do things right but is it just coincidence I got there three times to repair three flat tires over a two years period and every time I was told "tire is not repairable". They offered me new tire for additional payments.This tire I got flat doesn't even have 6k miles on it.I did visit that tire center three times and three times same story "tire not repairable"About a year ago when they refused to fix that flat I took it to different repair shop and tire was fixed for $20 in 10 minutes! It is still on my car and I have no issues with it.In addition they do not have too many tires on stuck. My Subaru is nothing special they want me to ride on spare donut wheel for several days. Riding on spare wheel is not a hazard? If they do not have it at the moment shouldn't be overnight it since is under warranty?And that last flat I got on their parking lot, I was going to get a gas and suddenly I hear whistling noise as I slowly go forward to the pump. A fellow saw me as I was looking where is the hole and he said go quick to tire center so they will put a plug. So I did and I got ...."it is not repairable"Hmm lets see what different tire center says.
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October 2023 by Dilip Patel
Very good customer service and disk guyIs very good I like Costco store
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October 2023 by Stephen K
The lady running the front desk is extremely nice and helpful. However they seem to be short staff at times so you'll need to book an appointment, which might not have availability for a week or more. Keep this in mind when getting your tires shipped here for installation. Great service here regardless. Thanks so much!
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May 2023 by Rosario Castro
My husband bought 4 tires to be installed on Clifton Warehouse NJ , and they shipped to Sacramento Warehouse. After 4 weeks they dont when arrive to the correct place. The name is irresponsabity.
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May 2023 by Trust M.
4 checkpoints treat you like a thief.1 membership check by the entrance1 more before you proceed to checkout.And 1 to check your receipt before you leave the self checkout area.And finally one more to check your receipt before you leave the store.IS THIS NORMAL???
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April 2023 by adirondacktrail
great pricing, great service, awesome warrenty and free air fills and road hazard, had to get 2 tires replaced ovver the years, no cost.The one review here the guy shows picture of curb rash and tries to blame on costco?? ahahaha, that is j*** who cannot park.2nd review if you are Not member and using mommies card, she was right to walk away, not wasting time on non-member when there is real members to serve. Stop being a Karen and thinking your cheap azz is entitled, get a membership or go away. not argue your mommy is, not serving if not member!
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February 2023 by Ceyhun Yenal
Take a picture of your car before they start to work on it. 2 rims heavily scratched up by a rookie tech and they denied their mistake right away. I had last appointment of the day and had to deal with rude attitude of the other technicians. Filed an insurance claim through them but no response since November ‘22.
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January 2023 by Dalila G.
Visited the tire shop for tire installation. I made an appointment beforehand. They take about an hour and a half to get done. Service from a nice guy named Jeff at the front desk was quick and easy.
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January 2023 by Raul F.
Worst experience over the phone just to get simple information. Wow ! The attitude...Going elsewhere, even if I have to pay a little more.
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December 2022 by Ashok Patel
Nice job. My flat tire repaired and they did professional work.
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November 2022 by Rebeca Romero
I was recently at the Costco in Clifton,NJ. My wallet was stolen out of my bag, as soon as I found out i brought up this issue to the manager and all they said was "nothing we can do", because their camara's aren't clear enough to differentiate faces. imagine this being a kid that was kidnapped, would they have not been able to differentiate faces either? They refused to help me, and was told "This happens all the time", what kind of security are they offering their customers?? Clearly they don't care about the safety of their customers since it happens often. I was also told to contact Clifton PD which,however they pretty much said there wasn't much they could do, and they took over 1 hour to arrive, i know a wallet is just a wallet but i also know if it would have been myself stealing something i would have been detained and in a matter of minutes police would have arrived.