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March 2024 by Work Baez
This storage location is great because of its location but the manager here has no sense of customer service & she should not be in control of this business or its customers. I mean she is just awful! I rented a 10x20 storage room at this location on 12/23/21 and the rates just kept going up & up. I started with a rental rate between $200 - $300 after 3 years I am now paying $589. This month before I paid my bill I decided to look on their website to see what were the going rates and my same-size room was being offered at half the cost I was paying. So I called the office and spoke with the manager who first lied and said she had no available rooms. After explaining to her that online it says I could reserve a room just like mine she says ok yes I do have one but it's only for new customers. So I said ok well I'll rent it under my brother's name since you can't do anything on my current rental rate. She then says well now that I know you are renting under your brother's name I will not rent you the room. I was truly speechless. Long story short I rented the same room at Cube Smart for $225 a month and locked in that rate for a whole year saving myself $4,268 dollars. There are plenty of good people out there who are looking for work and this manager doesn't deserve the job she has. She would be better off drying cars at a car wash. Get her out of there !
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March 2024 by Yadira Pallero
Friendly and helpful service!
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March 2024 by Agustin Mena
Great experience very professional and frendyWilliam was great thank you ?
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March 2024 by Sherelynn Boutique
William thank you so much
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March 2024 by Marcos
William was great he’s always very attentive and helpful, great attitude and makes the process smooth and quick! Been a loyal costumer since 2015! Thank you William
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March 2024 by Ingrid Guzman
William great costumer service ! Made our experience quick and smooth! ‼️ ?
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March 2024 by Sheldrake Lukas
William was a consummate professional. His patience, and thorough, accommodations were on display at all time.We are grateful for his service.DR & WV
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March 2024 by Pedro Quijandria
Thank you so much William ..Good job
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March 2024 by Lisa
Thanks William for your service
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February 2024 by MenaceII Society
Nice staff reliable public storage.
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February 2024 by Valerie Staton
The process was very simple and the customer service was very helpful
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February 2024 by angel burgos
Great place friendly staff definitely recommend
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February 2024 by Carmen Edwards
Thank you, William. Very professional, knowledgeable and understanding.
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February 2024 by Yohanna Baute
Thank you very much William
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February 2024 by Yasmin Rodriguez
This place is amazing and very helpful!! William was so polite.. I had an amazing experience with him!
