January 2023 by deborah altizio
I really wanted to leave this place a good review and I was hopeful on my first visit with my Mom. We explained 3 times we didn't want a carpet with foot prints. Well that's exactly what we got! I have to hear my Mom complain every single day about this carpet! The foot prints are so bad it's terrible. He told us with wear it would get better! It's not!The workmanship and delivery date was good, though! The padding excellent like he said.I just have to gripe about not listening to the customer needs and educating what will show footprints or not. We liked a sample there, but we could have been warned about how it might not be the best fit because of our concerns!Well now we paid for it and have to live with it! Not happy at all :(Listen to your customers needs.
