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May 2024 by Avis Dsouza
Staff is very helpful. She helped me trade in my console and buy new games maximizing my savings for the best overall price.
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March 2024 by john bersak
This store feels like closing whenever it wants. Online it states 9PM yet its 7 something PM and customers are being rushed because the only employee watching the store wants to go on a break. Where exactly does it state the store can close at 8PM whenever they feel like it?
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March 2024 by January
He was so helpful and I found the game my kids were asking for. Minutes from home so super convenient.
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February 2024 by Andy Cook
I didn’t wanna make this review and i never make reviews but I’ve seriously had enough with this store. It’s a Friday and i have a game preordered and the store is not open. It’s supposed to open at 10AM, it’s currently 10:30AM. This is not the first time this has happened either. For me personally, this is the 3rd time this has happened. The store doesn’t open up on time constantly that it makes me wonder how it’s still open.
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February 2024 by Jonathan Padilla
Went to the store on 2/3 to trade in some games and a console and the key holder said he couldn’t take any trades because it wasn’t his store. Told me he would have to take a PS5 slim as defective because he didn’t know how to process a trade. Ended up having to drive to Lodi store to process trade in. Went another time to the store and they close mid day for an hour lunch. Never heard of retail store closing for lunch. This place has the worse customer service.
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February 2024 by Tony Antony
Give it up to Jamal for exceptional customer service even when being interrupted during my experience by his management which was totally uncalled for. Management should be ashamed interrupting a customer for what time someone clocks in and out. As well as doesn't provide lunch breaks. Give Jamal a raise because he did manage to save my experience here.
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January 2024 by The Rock Collins
They're okay and nice there??.
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January 2024 by Summaiyya S
Best place for Xbox
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January 2024 by Raiza Rodriguez
I had a fantastic experience at GameStop during my first visit! I called ahead looking for a specific gift card, and Alan was not only incredibly nice on the phone but assured me they had it in stock. When I arrived, Alan greeted me professionally, and his politeness made the visit even more enjoyable. Thank you, GameStop, for excellent customer service and a positive first impression!
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December 2023 by Jerma Crawford
I was calling the store all day no answer I thought they were busy but when I got the the store was empty two guys working but doing inventory, I understand that as to et done but I don't see the crime in answering the phone, I drove 2 hrs away to come to this store to return a system and I just wanted to know if it was ok to return i didn't want to drive all the way up there for no reason being that I was 2 hrs away. I went with the intentions of arguing with them for having me drive all the way for no reason but that didn't happen my problem was solved but the phone is there for customers to call and employees not to ignore.
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December 2023 by Micheal Paulino
Everyone here is so friendly specially John. Just ask for him and he'll take care of you
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November 2023 by jeffy paul
I went here about three weeks ago and I’m gonna be honest the guy that helped me seem like he was on something. I called him and quoted me something and then when I got there and saw the way this man looked and acted. I clearly could understand the reason why he got everything confused
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October 2023 by P
I don’t think the employees here mean business. They don’t greet you when you walk in. They also don’t apologize for the wait time whether you wait on the phone or in person in line. Rather go to GameStop at garden state or Passaic or Lodi. Good luck with the attitudes and business.
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October 2023 by Cool Chubbs
This place sucks customer service is horrible nobody helps you and Nobody never answers the damn phone called for a hour no answer and then u go up there they don’t have the damn product
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October 2023 by Dave Verrengia
I don't need to show ID to buy broccoli.
