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October 2023 by Joseph Materek
Waited two months for my tux. The shirt was FOUR Sizes to small . The jacket was to be long. It was regular. The jacket sleeves were two inches to short. Suppose to have a white bowtie tie. Got a white next time. The stars product knowledge was terrible. When you call the store the phone rings 15 times then a recording comes on, confirms the number, never identified it's Joseph S Bank and says leave a message. Today someone finally answered,when I complained about the voice mail, she laughed says it doesn't work. "Do you know how many times we tried to fix it. We never get those messages. The store is staffed from top to bottom with incompetent people. DONT WASTE YOUR TIME
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October 2023 by nishant chhabra
Had an amazing experience with my purchase and returns here, very polite and friendly staff.I will come back and refer them for sure!
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August 2023 by Tiamoya Heartwell
My Fiancé and his best man went to see their suit collection and were basically ignored by staff and were told they weren’t allowed to try on any of the jackets they could only look. It seemed as if they were being prejudice although I’m not sure if that’s just the policy.. either way it was an unpleasant experience. The suit selection was very similar to men’s warehouse not bad.
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April 2023 by Robert Meyer
They know what they are doing, they get you in and out with great suit go there first
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February 2023 by GREGORY NELSON
The young lady that helped me @ this location in Clifton, NJ was very professional & nice. She made me feel comfortable. Salute to her. Will be back to this location.
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January 2023 by Mo Alsaleh
Bought 5 suits from the Web plus got a lot of accessories, when to pith location to trim but I choose to exchange all of them with new suits, so paid for the alternative fees to make it fit over $200 Wich is ok, the really miss it up is the communications between the store and customers I went there on September and nobody call me ever so I went back to pick up my stuff on October and they told me they lost one of my suits that I paid for then one of the sales rep told me he will do an exchange order a new one and will send it to my house because I don’t live over there after also more than 21 days with no communication I went to store and of course they didn’t get it finally after a lot of communication with one of the manager I got my refund for the food that I paid for that. I was in a need.great value but not worth the waste of time.
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December 2022 by Anthony Madle
Lex and Chrissy are the best! I love this store so much - everyone is so helpful and nice. I genuinely appreciate them and will continue to go there because of the people
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December 2022 by Eric Temple
I went here to two suits a few weeks ago. They were busy but i was still helped very quickly.
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December 2022 by Walter Costello
it’s not luxury but totally convenient and good prices i live down the street and whenever i need something i go down to Jos A. Bank
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October 2022 by Bill H
Listing says closes at 9 Saturday. Got there at 7:52. Doors locked.Saw a person there and knocked at the door. Then they disappeared. Disappointing.
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October 2022 by Matt Telker
Courteous and efficient suit purchase and adjustment. Cheap socks at the register. Would visit again
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September 2022 by Mig
I visited Jos A. Bank with the hope of finding an outfit for a Great Gatsby party that I was to attend, 4 days later. I was helped by Amanda at this location. She was extremely patient and helpful, assisting me in finding a jacket, vest, pants and tie for the affair. I also requested to have pants tailored and they were ready when I was told they would be. When visiting the store to pick up the pants, I was greeted immediately and helped, once again, with additional purchases. I highly recommend this location.
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September 2022 by Emmanuel Rodriguez
Chuck is an amazing human being. Had some custom work ordered that needed to be worked on and both Chuck and Marty the tailor were super patient and helpful. Their dedication and professionalism to their craft will keep me coming back here for all my clothing needs. Great Work!
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September 2022 by Giancarlo Junyent
I forgot the name of the two lovely ladies that helped me. Really wanted to remember them and tell them how grate they were! Passed by to get a new suit for a wedding and they were so attentive. The suit is great also really good quality and price.
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July 2022 by Anthony Enrico
I bought 3 custom suits and bought a few shirts and other items from a few Jos A Bank stores over the years and Sumalee is outstanding. She helped me each step of the way and answered the endless questions I had. She is a great advisor for helping you style your outfits and offers tons of insight. You feel confident with your decision and choices thanks to her knowledge and customer service.
