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November 2023 by Teresa Wolverton
Just not impressed with this store. AC Moore was better. No help on the floor. Limited selection
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September 2023 by Jacob B.
Currently paving and virtually inaccessible. Even before this was a mediocre location. Everything is locked in cases and customer service is poor. Employees are act inconvenienced by being asked to unlock merchandise from plastic cases (most things in arts and craft supplies). Haven't been thrilled before, but impolite service from Natalie today ensured I won't be back.
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September 2023 by Megan C.
Currently there is construction and paving going on at same time. No parking spots. Don't waste your time coming here.
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September 2023 by skeg matorial
went to buy pictureframes, there were many signs saying “buy one get one free — select styles” etc. so i made sure to pick out frames that were part of the sale. walked up to checkout with 6 frames and the discount didn’t come off. i asked why and she said the sale didn’t start for four days. i have no idea why they would put sale signs out 4 days early
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September 2023 by Taylor G
Great store very friendly. If you need a picture frame, they are very professional.
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August 2023 by Tisay RN
Store was organized and clean but smaller than expected. They didn’t have what I was looking for during my visit.
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July 2023 by Beth Epstein
I used to love going to Michael's, but they are SO overpriced. It is ridiculous.
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July 2023 by Sasha's Facts
The store needs some pep is so blah. But they have a variety of art/ craft supplies in all price ranges
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June 2023 by Burt Shoobs
This Michaels in Seasons Mall adjacent to Styretown Mall, which replaced the old A C Moore, is definitely one of the more disappointing stores in this chain. While the merchandise is quite good quality, it always happens that in the cases of things I need, they always seem to be either out of stock or understocked with a few conspicuous bare spots on the shelves. It's really a shame too. The service people are always polite and courteous.
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June 2023 by Apple Jak 2.0
I was happy that I was able to find the items I needed here, since the one in Clifton usually is out of stock the staff are very helpful and courteous I will definitely come here more often I recommend this location even though the surrounding stores some empty gives a feeling of an abandoned shopping site but you’ll still find some good places to eat and shop.
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June 2023 by Mia
They never have products online in stock in store, and it’s really annoying. Especially when it says you could find the product in stores online. Horrible costumer service! If you’re going to be that overpriced at least have the products in stock.
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May 2023 by Brianna McNeil
I am a longtime customer of Michaels of many years and this is by far the worse experience I’ve ever had. I went to the store to return items that I originally purchased through debit. As their website says and many other retailers, debit returns can also be processed as cash.After processing the return the employee informed me that the only option coming up was to receive the money back through card. The manager CLAUDIO came to do what I thought he would, resolve the problem, but instead he became very irate and unreasonable. He informed me several times that Visa and Mastercard are solely credit cards. I insisted that those two merchants are not exclusively credit cards, but are also debit cards. He then proceeded to be condescending and offer to show me his own personal Visa card, which was a credit card.I showed him my bank statement and debit card and he refused to honor the transaction. He continued to be nasty with myself and my partner, shaking his finger and raising his voice. He made it a point to mention that there were cameras and after we called attention to his disposition and poor customer service, he responded “Look at you.” I informed him that I would be reaching out to corporate, which he found laughable and became cocky about his performance as a manager.This experience was embarrassing to say the least and I have never felt so undervalued as a customer. Avoid this Michaels at all costs!
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February 2023 by AM
No one acknowledges you when you walk in the door or any other time. On my way out I confirmed with a pregnant Associate that there were no large sewing kits. She walked me over to show me what they had which was a small sewing package. She was very professional and nice while assisting me. ⭐️⭐️⭐️⭐️⭐️
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January 2023 by P B
Went for Christmas clearance abd found a few bargains, however, they marked up the original cost so much, its not that great of a savings.
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January 2023 by John McAdams
Store selection and staff are always great. Prices are a little bit high.