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December 2023 by Robert Thompson
Easy to get money in to savings account and earn the advertised interest but having to rethink this after having to incur cash advance fees and hours on the telephone to access my money this week.
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October 2023 by MJ Wood
ATM was empty and still took money out of my account $600 to be exact. Now there making me dispute it, absolute joke will never be using valley national again. DONT USE ATM THERE!
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July 2023 by Burt Shoobs
This Valley Bank, located behind Corrados in Clifton, is a smaller, yet very efficient bank to serve my banking needs. The service here is quite superlative, as well as being friendly and engaging. It also has an ATM and a drive through to help those in more immediate need of service. One other noticable presence here, and that is the presence of a security person. It sure helps make the customers feel safer.
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April 2023 by serbes nick
Now hear this DERANGELIN real experience for years banking at same location withheld my breath when she refused to serve and demanded 2 forms of id real shocker little derange but finally after 25 minutes with no other customers not busy at all it was little derange to us. mrs Martinez. Enjoy your work...
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December 2021 by Christian Reynaga
I have a good experience with this branch, they treated me very well and exceeded my expectations, they also attend in Spanish, if you want to ask or get an account I recommend them
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July 2020 by Saju Chacko
NO STARS Not specifically about this branch but the Valley bank as a whole Very bad experience No security for the money in the bankLast month I found around 10 transactions on my account which was never made Got the txt alert and immediately called the customer service and found my debit card was used for making transactions even from London The debit was never used before anywhere and safe in my drawer which clearly prove the information leaked from the bank itself Anyway cancelled the card which stops drawing the money from my account Then the real headache Talked to the customer service almost every day multiple times disputing illegal transations and sending signed documents and anyway got credit for all except an intentional service charge which I didn't bother going backNow today july 28th I was surprised they revised a transaction for $235 which was disputed in may and was credited in June Called the customer service again and as per the rep this is a considered ad a valid transaction as per bank which happened in Ohio where I never visited in my lifeNow again I have to go back and forth with this bank to get my money backNow keeping the minimum balance and would like to close the account once this gets settled What a painWon't recommend this bank to anyone
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June 2019 by Google User
How can this place get 5 stars is mind boggling. The ATM machine often does not work. The drive up is only served by one line, the other one is not in service and is not even marked that is not in service. The A/C does not work and it's hot and stuffy when one needs to go inside because the ATM does not work. To add to all that, there was a highly agigated tatooed customer in front of me this morning, who kept using profanities and acting hostile while waiting in line. Don't know if he was on his Bluetooth talking to somebody or whether he was cursing at the teller for being slow. He was not making any sense and the situation was very tense. The security guard ask the man, from his seat, if he was ok. He repeated the question twice and did not get an answer. The customer kept swearing and acting hostile toward an undentified person. Perhaps he was having a manic episode? What if the voices in his head told him to kill someone right then and there? I looked at the guard and he was smiling with uncertainty as he had no idea what to do! I did not feel safe; therefore, decided to leave the premises. On my way out, I quietly told the guard he should call the police as that was a very dangerous situation. I was surprised to see the shift manager did not try to remedy the situation either. From now on, try to steer away from that bank location to keep yourself safe!
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June 2018 by Nour Pharmacy
carla and ari are the best there so beautiful
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June 2018 by SANDRA RUEDA
Very friendly, helpful.