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December 2024 by Jacek Lodziato
I recently had the pleasure of working with WaterMac to replace my water heater, and I couldn't be more impressed with their service. From start to finish, the entire process was handled with the utmost professionalism and care.
**Professionalism**: Igor and his team were punctual, courteous, and incredibly knowledgeable. They took the time to explain the entire process to me, ensuring that I understood what needed to be done and why. Their expertise and confidence in their work gave me great peace of mind.
**Quality of Work**: Justin, the technician, carried out the installation efficiently and with great attention to detail. He made sure everything was done correctly and cleaned up thoroughly after the job was completed. My new water heater works perfectly, and I couldn't be happier with the results.
**Customer Service**: Communication with WaterMac was a breeze. They were responsive to my inquiries and kept me updated throughout the entire process. Their friendly and professional demeanor made the experience even better.
Overall, I highly recommend WaterMac for any plumbing needs. Their exceptional service and dedication to customer satisfaction set them apart from the rest. Thank you, Igor, Justin, and the entire WaterMac team, for a job well done!
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February 2023 by Tee P.
I needed kitchen faucet replaced, and my prior plumber was not being responsive. As a result, I reached out to WaterMac, and they came to Evaluate the situation, ordered the parts that I needed, fixed the issue, and were kind and professional throughout the process. I will definitely use them for future plumbing issues again!
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January 2023 by Matthew Sisto
Watermac has been great. Both Justin H. And Justin R. have completed different services at our home. They both are very professional and friendly, explaining the job in detail and updating us along the way. Highly recommended!!Services: Faucet installation
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January 2023 by Alexander Maxwell
These guys were just supposed to give me an estimate. But once Justin saw the job, he said he could get it done right then and there. And he did a great job to boot! Found my plumberService: Plumbing pipe repair
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January 2023 by Robert Palao
Justin from Watermac provided excellent service. He was professional and efficient. I would highly recommend using Watermac for any plumbing work you need.Services: Faucet repair
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November 2022 by Arthur Marston, CEC, CCA
Thorough and efficient work done by Justin. He was able to determine our shower leak was a faulty pipe/valve (as opposed to just damaged tile and grout) without having to breech any walls. Great instinct for a plumber, like a pipe whisperer. Very satisfied with all repairs to shower plumbing as well as dishwasher installation all in the same day. I would recommend.Services: Faucet repair
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November 2022 by Laura Slobodian
I’m offsite and Joseph with WaterMac was able to figure out the issue and submitted everything that I requested of him. Highly recommend this company for your HVAC needs.
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November 2022 by Sonia Cho
Amazing experience with Justin! They were so quick to respond and thorough when we needed our water heater replaced.Services: Water heater installation
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November 2022 by Tiffany Tipton
They provided a professional assessment of a potential leak. Very straightforward. Happy with the exchange and would definitely use them again in the future!Service: Plumbing leak repair
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October 2022 by Bonnie G.
I needed a code related plumbing problem corrected so I could sell the house. They came quickly, fixed the problem in a very tight space, and cleaned up extremely well. It wasn't cheap but no plumbing problem is nowadays. It was worth the money to get the problem fixed.
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September 2022 by Michael Curtis
I have been a customer of WaterMac for three years. They have always done very good work. Their technicians are very polite, extremely professional and efficient. The work they have done for me has always been very good and reliable. In the most recent time I needed their assistance, their technician was at my house just a half an hour after I called and had the problem taken care of in less than an hour. They are rather expensive, but in the end WaterMac does very good and reliable work. I would recommend them.Services: Plumbing pipe repair
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September 2022 by Shreyans Gokhru
Justin at Watermac came in to inspect a kitchen sink leak documented by a home inspector. He promptly identified that the leak was not due to deteriorating pipes or washers and checked any other causes for the leak. He noticed that the nut connecting the pipe to the sink was loose and tightened it to resolve the issue and that to at no charge. I feel like I could have been advised to perform some repairs, but was given an honest and professional opinion and the issue was immediately resolved. I would highly recommend Justin for his professionalism and will plan to use him for my future plumbing needs.Service: Plumbing leak detection
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September 2022 by Adam Beldner
I would recommend WaterMac to anyone who is looking for a responsible plumber that is very reliable.
The price they quoted was the price they charged.
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September 2022 by Lillian Lewis
Not yet
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September 2022 by Kevin Sotto
Very straight forward on the job, no bs, polite, and professional. Pricing was reasonable.
