January 2022 by Rosetta B.
There are drawbacks to using this credit union that you don't expect. They can close your debit card without notice if they decide use aren't using it enough. Doesn't matter if you have plenty of money in your account. They don't even see that most transactions are done at the local facility in person. The people at the local facility try to be helpful but the people in the card department are horrible and add to that they don't even create their cards in house. So you are told you should receive your new card, which add insult to injury you have to reapply for, in 5-7 business days. What a joke! I'm on day 10 and still no card and no pin. The only way for me to access my money is to try and make it to a facility during business hours. Considering taking my business back to a larger bank. I chose this credit union because it was local.
