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November 2023 by David G.
Great diagnostic/repair services - but *expensive*. These folks are pro's at figuring out the problems with your car (but beware, they will find *all* of them). They are also pro's at fixing these problems. They also came highly recommended by several friends. BUT they are EXPENSIVE. If their estimate seems high to you, do get a second estimate (yes, that may be second best, but that may have to suffice). If you need the best - and can afford it - this is the place.
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November 2023 by Sandra McKown
Russ always takes great care of my cars and let's me know what needs to be fixed. I always trust that he and his staff will keep all my cars safely running.Services: Auto battery replacement
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October 2023 by Marc Gogal
Phenomenal experience overall. The front desk staff was very communicative and provided updates on the progress. The work was great the job quote included pictures of the recommended work so you could see they weren’t pulling your leg.I had an issue with my front end squeaking; the dealership wanted to replace everything from the shocks, to the bushings, to the CV joints for a price of $2400. Russ’s shop looked at it told me it was the stabilizer link and replaced it for 1/10 the price. They are honest and trustworthy and have earned a customer for life.Services: Electrical repair
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October 2023 by Anita Slocum
Do not hesitate to call Russ's Wrench Auto Repair for anything you need done for your car!! Russ and his staff are extremely friendly and knowledgeable about anything to do with cars. We are from NY and were visiting family in Clinton. Our car had a transmission issue. Not only did they let us drop it off the same day, but they diagnosed the issues and sent us a complete report, with photos, also!! It was fixed in a very short time and drives better than it has in months!! They are fantastic!! We were amazed at the technology that they have. If we lived in Clinton, we would go there with all our auto needs!!
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October 2023 by Peg Greene
Russ and his team are so nice and patient. They take the time to explain and keep your situation in mind when recommending service. I’ll be going back for all my car service needs!
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October 2023 by Natalie Lucyk
A very big thank you to Russ, Todd and Avery for helping me keep the old jeep running at her best. Communication, understanding, hard work, accommodating and overall kindness have been top notch. Thank you all again.
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September 2023 by john jensen
They fixed our brakes and less than a year later, with less than 3,000 miles on them, they failed and needed replacement. They wouldn't give us a break on the price and since we only have 1 car and they're close by, we kinda stuck and had to use them. They charged 3,000 for a brake job and transmission fluid flush. We will NEVER go back there. For comparison, Don's Garage in Annandale did the brakes on my friends car for 1,100and gave then him a 40K miles guarantee.Services: General repairs & maintenance
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August 2023 by Sarah Kose
I will take all of our cars Russ. It’s always done on time and with perfection. I would recommend Russ’s Wrench to anyone who is looking for an honest, hard-working mechanic.Services: Auto engine diagnostic
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July 2023 by lisa siegel
I had a wonderful experience with Russ’s service advisor Avery ! He was honest , fair and listened to my concerns . It’s difficult to find a professional , courteousness , auto repair shop but now I have found one . I recommend Russ’s wrench to anyone that understands the Golden Rule and to those that don’t , try Russ’s , you won’t be sorry !Services: Air & cabin filter replacement
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July 2023 by John Melillo
The team at Russ's Wrench does excellent and thorough work. From the routine to the advanced it gets done right. I have been using them for years and will continue to do so. More than a business association I consider them valuable friends. Thanks to all at this fantastic service center.Services: Air & cabin filter replacement
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July 2023 by gregory smith
On July 3rd we were traveling and about 250 miles from home and from our destination when the alternator in our car failed. We found Russ' place on Google and walked in unexpectedly to see if there was anything they could do to help us. Russ and his team were very understanding, professional and polite. They rescheduled their existing work, bent over backwards to get us a new alternator and installed it that afternoon. They also gave us a loaner car, directions to a cute local town and restaurants in the area; Incredible customer service to an unknown individual. We couldn't recommend Russ' place and his team any higher to anyone lucky enough to live close to his shop.Service: Electrical
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July 2023 by Sheila Bosque
I was referred to them by a friend and did NOT disappoint. The fixed my transition after multiple fails and waste of money on other mechanics. They took a little while to fix it but it was mostly due to my insurance delay. They were very professional, friendly and efficient. At the end the owner (Russ) came to talk to me personally and explained everything and was very polite and professional. Would definitely Recommend.Service: Transmission
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July 2023 by Asia Pittman
I just want to give a huge thanks to Russ and his team for helping me in a tremendous way during such a hard time in my life. They are beyond wonderful and great at what they do! Forever a customer.
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June 2023 by Erick Linares
Very neat and clean mechanic shop which shows they work with pride. The owner is very professional and knowledgeable with cars. I wouldn't take my car anywhere else to get it serviced/repaired. I pay for the quality and great service.Service: Brake service & repair
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June 2023 by Cheryl Griffith
Great experience! Great communication, very knowledgeable. Fast service! Goodbye to going to the Mini Cooper dealership and paying for overpriced service! This place is the real deal!Services: Wheel alignment