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October 2023 by Efrain Roman
Always great service at this place, very communicative.
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September 2023 by Sally S.
Always a pleasure working with service at this dealership. They have gone above and beyond for me multiple times. I have been coming here for over 5 years and I have never had a bad experience. I even travel 30 + minutes to get there.
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September 2023 by VERZUKI
Better than Fred beans
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August 2023 by Cameron N.
The only reason I go to this dealership is because it's the only one close to where I live. I purchased a brand new Toyota tundra there and the sales experience was horrendous. The place is always empty yet you can't get anyone to answer the phone. They never call back, and will have you waiting for hours if you're there in person. The service department is a whole other mess. I get 3 vehicles serviced there. Nobody who works communicates with each other and they will keep your vehicle for hours and not do the service they're supposed to do and promise to apply the price of their expensive diagnostics and then give you a total run around about why they aren't providing the credits they promised. I've been told to order parts I need to make repairs they told me we're needed only to find out they are not the correct repairs and they need to do more diagnostics to figure them out. This is a huge misrepresentation of what Toyota is known for and stands for, and I will be making a formal conplaint to the corporation. Save yourself some time and stress and go anywhere else!!!
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July 2023 by Monica C.
The man on the phone was rude. I will travel to get a positive experience even though this place is 3 miles from my home.
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January 2023 by Bobby Radmore
Great service, very friendly sales people!
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January 2023 by Chris Eschbach
To slow for the price
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January 2023 by Jessica Ramos
Very long wait time with little communication. Lack of professionalism. Defensive, arrogant and condescending employee with poor customer service skills when asked about length of wait. I had an appointment (nearly 3hours wait). Common courtesy would’ve been to mention approx wait time as many people make early appointments due to other obligations and time constraints.Past experiences have been better within this service center but it could have been because the tech or service writer had better attitudes. Almost always a long wait though. If you need an oil change please clear half your day but do enjoy free coffee.Services: General repairs & maintenance
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October 2022 by Babs N.
Horrible. Would never go back there without an armed guard for protection against the verbal abuse, harassment and humiliation from John C, and manager Matt Bell abused me in absentia. Even the sv dept guy glared at me because he insisted a tire could not be bad as long as the tread depth was ok. Every heard of cupping, feathering, bulges, hardening, or mismatched treat patterns, dude? Nope, just insulting. John refused to give me their service records on the car for an HOUR, then told me HIS time was valuable. Awful. Seriously, in my opinion a woman should not go in there without protection. One of the worst experiences I've ever had at a dealership, and they have stiff competition.
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June 2022 by Emma S.
Everyone was friendly, super helpful and no bullshit. I will be back! I appreciate everyone there. Kind and it's obvious they actually want to help
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January 2022 by sjm
Long wait
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January 2022 by Julie McGinnis
Friendly and fast!
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January 2022 by Jeff Komaiko
Very reliable
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January 2022 by T Shum
Good service.
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January 2022 by Jeniffer Chavez
Very good attention ?
