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April 2024 by A L
Got two combos and a kids meal for takeout. Food was acceptable and at least it was warm on receipt. However drinks were missing and I luckily caught it when checking the order.I also sidestepped the service issues by using one of the self order kiosks but one of the two were malfunctioning.Lastly, the washroom was atrocious. I understand it can be like that when it’s busy but it was a ghost town.
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April 2024 by April Lubischer
Ordered fries, chicken nuggets, and chicken fries through drive-thru. Lady on the speaker got upset that I started to drive away after acknowledging the total, was told to stay where I was at. After 2 cars from behind me drove away, I asked if it was good to move. She said “I will tell you”. After finally getting the okay to drive up to the window, saw the most unhappy, miserable, dark entity at the window. I gave her my card, no verbal exchanges from either of us. For a Friday afternoon, it’s not what I expected from Burger King in Closter…Definitely don’t expect good customer service here. One a positive feedback, Food was warm.
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April 2024 by john yandll
Service here is bad and the waiting time is even worse. Need better management and customer service skills. Worst run bk in the area
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March 2024 by Yujin Yang
This is my second visit, and I feel it again, but they are very unfriendly and do not notify me when the product is delivered. I asked for the product I did not receive, but only then did they give it to me, but in a deliberately small amount.
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March 2024 by lana del rey's biggest fan
clean, decent food and good service !! the people that took MY order were super nice,, some employees r mean tho ? depends on which time of the day it is.Kid-friendliness: employees were nice :,)
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March 2024 by scott earth
Veggie burger is great but too pricey
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February 2024 by Jung Oh
It's ok..
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January 2024 by Alice S
Nice place to enjoy your favorite burgers! Highly recommended!
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January 2024 by Joe Streko
The slowest fast food location in New Jersey you will sit at the drive through for 15 minutes
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December 2023 by Edward Naso II
Their food is always cold and stale and they have the audacity to charge $3.19 for a small soft drink filled to the brim with ice. No one will miss Companies like this going out of business. Will not be revisiting.
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October 2023 by Jay Choi
love Berger King meal with coupons.
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October 2023 by Jack Horgan
I walked up to the counter and was met with a wall of attitude. The 2 snarky lady’s working behind the counter were publicly talking badly about us the entire time. Hospitality is for sure not in there dictionary. We were not even aloud to eat in the the dining room “because it was clean”. I am not one to write a review but this a miserable dinning experience. I wouldn’t come within a mile of this establishment.Kid-friendliness: The lady working scared me as a older gentleman, I am for sure that a kid would walk out crying.
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October 2023 by Mary Wealth
Please understand that this is actually one of my favorite Burger Kings. The employees are friendly and accommodating, and the food availability, which can vary from location to location, is pretty good here. However, I needed to leave this review because I wanted to bring attention to a problem that needs to be resolved, and the toll-free customer service number wasn't giving me an option to talk to anyone or leave a message. For what seems like a year now, maybe more, the Coke Freestyle machine has been difficult to operate because the touch screen is not calibrated properly. You try to hit the buttons, and they either don't react at all, or they bring up something you weren't trying to activate. They need to have someone from Coke come in and make the necessary adjustments. Otherwise, it doubles the length of time it takes to pour the drinks. I think a year is a long enough time for this to go unattended.
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September 2023 by B.B.B. -
091823 "free cheesebuger" promo, enjoyed my cheeseburgers.Parking: 091823 Drive Thru and plenty of parking.
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September 2023 by Miguel B.
Not only does this place smell like absolute shit inside, they now have trash all over the place too. Brought my kids here after school to enjoy a nice meal but I rather have them eat in my car in the parking lot then sit amongst this garbage. Bugs flying all over the place. Garbage on the floor. Sucks that there aren't more option around here, cause this shit is unacceptable.
